Meriton Hotels in Sydney

1. The hotel is in a very good location, convenient for taking the subway, shopping or eating. 2. The room is clean and comfortable, with a complete gym and swimming pool sauna. 3. The receptionist is very professional and friendly. I particularly like the Korean receptionist (Jooeun). She is cute! I wish I could be friends with her, and I regret not asking to take a photo with her.

While traveling with my mom, I booked our first accommodation in Sydney to relax comfortably after a long flight. I rested well and was in similar condition to what I expected.

I stayed at Meriton for 9 nights with my son in Oct 2022. The location is excellent, with the Townhall train station & light rail located within 2mins walk from the building. There is also a Woolworths next block. The major shopping district is within less than a minute walk / located at the next light rail station, QVB station. One of my biggest pet peeve, are the lifts, there are 3 of them and they run from carpark levels all the way till the top floor which is probably in the 50s, we had to wait really long to take the lifts. Meriton apparently leases out their carpark lots too, hence the wait for the lifts is even longer during weekends when there’s a mix of the existing room guests, new guests checking in with their luggages as well as the people picking up their cars from the carpark. It’s just a hot mess. Meriton should really consider segregating the lifts to serve different floors. And have the people who are picking up their cars, to use other lifts instead of main lobby lifts. I like how the room is equipped with a Washer & dryer, was able to have clean set of clothings everyday. I couldn’t start the dryer, called for help and had to wait more than 30mins, the handyman only came after my second call. Although I stayed at the property for 9 nights, the room-keeping was very basic , just a change of new set of towels, bed was made, disposal of rubbish and replenishment of condiments (like coffee, creamery and sugar) and bathing supplies. No vacuuming of floor or washing of the bathroom, hence the room is dusty and the bathroom especially the rubber tubings surrounding the glass door has mould too. Also, the frequency of house-keeping was inconsistent, initially was once every 3 days for first 6 days and then it became everyday. In conclusion, it’s still an excellent place to stay because of strategic location but do manage your expectations when it’s comes to the upkeep of the rooms, the hotel lifts and level of services. By the way, when I was there, the hotel lobby was undergoing renovation, so hopefully the lift situations improve.

Location is good. We have group of 7 people, stay 5 nights, they only provide one time cleaning on day 4, on this house keeping they forgot to clean up master bed room and toilet, they explained because of some personal stuffs in master bed so they didn’t clean it but not sure why they don’t clean the toilet. Besides, they forgot to refill some towels, box tissues, toilet paper, shampoo, body washes and tea bag which supposed should refill automatically during house keeping. But hotel will send anything that missing when we call.

The hotel is opposite a large shopping centre and is close to train stations so is very convenient. The rooms are spacious and well equipped. The staff are friendly and helpful. Would definitely recommend.

The concierge is so helpful and nice. Location: very close to the airport and 5 mins away from the Mascot station, there is a Woolworths (supermarket) nearby so basically everything needed is located around Cleaniness: There is a croacoach inside the Sauna room and spider can come inside the room through balcony so be careful Service: Staff is friendly to help and they are professional

it is a very good hotel both in location services and other everything room is so so big and I invited my friends to chill here they allow me to early check in which helped a lot surely will stay here again if come to sydney

I have been to Parramatta many times, because I have many friends here. This time my family came together, so I booked Meriton. It was really good. I will stay here again in the future.

Booked 10 nights for a business trip. Suite is huge and equipped with sufficient amenities for long stays (e.g., kitchen, gym). However, service can be improved. My room phone didn’t work since the first day. Reception came up and said it has to be fixed by the service provider. When asked when it’ll be fixed, the staff said he’s unsure as he has to wait for the service provider to update him. One day, my duvet sheets came off and made me noticed that the duvet was stained. I was grossed out by it so requested for a change, twice. They mentioned that housekeeping missed my request the first time, but after the second notification, they apparently still missed it. Till the last day, the duvet was still unchanged. Hairdryer was really old which emitted a strange whirring motor sound when I used it, but it was still usable. On the second last night, smoke started emitting from the hairdryer. This, the staff manage to rectify the next day…. Overall stay was ok, but service could really be improved.

Great service apartment, very close to airport and only 15minutes by metro to downtown. Around the hotel are a lot of shops and restaurants-perfect for a city trip top Sydney. Only disadvantage is, the checkout is before 10am, it can be extended to 11, after that the hotel will charge something extra.