Hilton Garden Inn Tacoma Downtown

Good location and very helpful staff. Room is tidy, The breakfast has not too much choice but good enough.

friendly staff enjoyed the stay

Good location if you're visiting the University, but not a good walk to restaurants, museums or the waterfront. I didn't much care for the ambiance as it seemed cold and uninviting; no colors anywhere. Room temps difficult to adjust, but the bed and pillows were good. Poor room lighting. Easy access to garage. Of the six major hotels downtown that I've stayed in, this one is in the middle ranking.

This hotel was a small step up from most Holiday Inn Express properties. My room was newly refurbished, quiet and comfortable. The front desk was very helpful. The hotel is undergoing a facelift but this didn't affect my stay. Because of construction, it was a little tricky figuring out where to get into the parking lot (you need to check in first), but once that was resolved, everything was fine. You do have to pay for parking - something I'm not used to at a Holiday Inn Express. The parking is in a garage and costs $15 per day. Once parked, it is easy to access your car via the elevators. There are a few places to eat nearby - pizza and brew pub food mostly. The area itself isn't picturesque, but it was quite convenient to the freeway.

The hotel is undergoing quite a bit of construction/renovation, but that was not an issue for me as I was only there for 1 night as I was attending P!nk's concert at the Tacoma Dome. The hotel was an easy walk from the Amtrak station. Check-in was very smooth. Jose, the person who checked me in, was super warm and friendly. He was efficient and communicated clearly everything I needed to know for my stay. The hotel is very clean. My room was very spacious and modern. This was such a nice change from another hotel I stayed in about a month earlier in Richmond, VA. I did take advantage of the free hotel breakfast the next morning, and I was impressed by the offerings. It was much more than just cereal, bagels, and juice. There was all of that and then some (e,g, hot bar, assorted pastries, selections of juices and types of milk). Checkout was also a breeze, and the young lady (I didn't get her name) assisting me was lovely. The room rate was elevated because of the demand from out of towners coming to Tacoma for P!nk's 2 night stand at the Dome. I met quite a few other hotel guests that were there for the concert. However, the "regular" room rates seem to be an excellent value for what the hotel offers. Once the renovations are complete and things such as the fitness center are back in operation, it'll be an even more excellent value for the dollar. I look forward to coming back soon for a weekend getaway to explore Tacoma.