Grand Hyatt Manila

The property impresses with a well-maintained pool and gym, complimentary amenities, convenient location near dining and shopping options, delicious breakfast, clean rooms, and excellent, friendly staff.

Grand Hyatt Manila sets the bar for luxury hospitality in the metro. Whether you're in town for work or a weekend staycation, this hotel offers comfort, elegance, and top-tier service that will make your visit unforgettable.

**Location:** The location of Grand Hyatt Manila is excellent. Situated in the bustling Bonifacio Global City (BGC), it is conveniently close to shopping centers, restaurants, and entertainment options. Whether you're traveling for business or leisure, the hotel's prime location makes it easy to explore the area and access key destinations. **Staff:** The staff at Grand Hyatt Manila are exceptionally friendly and accommodating. From check-in to dining and concierge services, the team is professional, warm, and always ready to assist with a smile. Their hospitality truly enhances the overall guest experience. **Check-Out Process:** One area that could be improved is the check-out process. During my stay, it took around 40 minutes to complete, which felt unnecessarily long. This delay was a bit frustrating, especially when trying to wrap up a trip efficiently. Streamlining this process would greatly improve the guest experience. **Overall:** Grand Hyatt Manila offers a luxurious stay with a fantastic location and outstanding service from the staff. However, the lengthy check-out process is a notable drawback. If this aspect is addressed, the hotel would be nearly perfect for both business and leisure travelers.