Guest User
February 3, 2025
First of all, the hotel's environment and location are good. There is a shopping mall and a snack street downstairs, which are convenient for shopping and eating. I booked two deluxe king-size rooms in advance. The service attitude of the front desk staff was very good. The room hygiene was OK. The most important thing was that no matter how the air-conditioner in the room was turned on, the temperature was around 16°. It was very cold at night. Both rooms were like this, so my family didn't get a good rest. Secondly, I had to leave early the next morning for something, and my car was blocked by other guests' cars at the hotel gate. There was no security or service staff to manage it during the period. The owner of the car I contacted myself waited for fifteen minutes. I don't understand why there was no security guard to stop the car when it was parked at night, which caused other guests' vehicles to be blocked the next day, and it was near the main entrance of your hotel. I hope the hotel can see it and give a reply.
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