Hampton by Hilton Taiyuan Wuyi Square

The hotel is very conveniently located, with pharmacies, supermarkets, restaurants, and transportation nearby. It is very convenient, and the hotel is newly decorated. The service staff is warm and polite, the room is large, the bathroom is very suitable for the elderly, and the auxiliary equipment is complete. Overall, it is very cost-effective.

First of all, the sanitation is very poor. There are some black spots on the wall and floor of the bathroom. I thought it was paint that could not be wiped off, so I wiped it hard with toilet paper, and it was obviously wiped off. Second, at around 5 a.m., a guest smoking caused the trash can to ignite, triggering a fire alarm. We were still confused and ran from the 23rd floor to the 1st floor with the children, but we didn’t see a staff member the whole time, including when we got to the first floor, no staff member gave us an explanation until the fire department arrived. Some elderly people climbed from the 22nd floor to the first floor, causing paralysis and falling to the ground. No staff members were seen. The guests called the front desk service number, but they didn’t say a word after answering the call, and the call was hung up. An elderly person felt uncomfortable in the heart and asked the front desk for quick-acting heart pills, but they didn’t see them... We didn’t receive a word from the hotel since we checked out... The hotel’s fire protection facilities and equipment are complete. Have the staff conducted fire drills? In case of a crisis, does the hotel have emergency medicine? In short, the experience is very poor

The room is clean, sanitary and comfortable. There is no noise when sleeping at night. There are many restaurants around. It is very close to Shanxi Hotel and Wuyi Square. It takes only a few minutes to get there. Next time I come to Taiyuan, I will choose to stay here. The breakfast is very rich.

I came to Taiyuan for a two-day vacation. My friend recommended me to stay here. It felt really good. I felt that the whole city treated me well. When I first arrived at the hotel to check in, I saw that the front desk was very busy. A young lady checked me in. She had big eyes and was very beautiful. The first impression was really good. I felt that they were very busy, but they still answered my inquiries very seriously, told me where to have fun and where to eat, and they didn't step on thunder. They also gave me a small gift with local characteristics. The location of the hotel is also very good. There are many shops and vendors in front of the hotel, which is very lively. The young lady recommended us to eat a Liuxiang spicy mixed food stall and said it was a local specialty and snack. I often brushed Shanxi cuisine in ** before. It was really great. Thank you very much for your recommendation! ! The room is also very clean, with floor-to-ceiling windows. The only drawback is that last night, the wind was strong and the windows were not closed tightly. There was always noise and I didn't sleep well. It is recommended to improve it. The hotel breakfast is also good. There are a little more people at 8 o'clock. The elevator is a little slow, but it doesn't affect it. I am very happy and enjoyable after playing for two days. I really recommend traveling to Taiyuan and recommend everyone to choose this hotel! ! ! I have always felt that serving you as God is not the best service, but treating you as a friend. I really felt that here with the young lady. The young lady's name is QQ! Thank you so much. It left a deep impression on our trip!!! I wish you good work and prosperous hotel business.

The transportation here is convenient. The hotel is well-equipped and very quiet. The bathroom is large and clean. The staff are very friendly. The downside is that the toilet flushes as soon as you sit down, and the air conditioner vents are very noisy. I hope it can be improved.