Lihua Grand Hotel

The last stop of the Spring Festival trip was Taiyuan, and I had a very satisfactory stay! Facilities: Very complete, there are two kinds of pillows, and the pillow height is very suitable. There is an electric drying rack in the bathroom, and the wardrobe is equipped with adjustable hangers. What is particularly eye-catching is that the mattress has an electric massage function, and it is not the kind of soft mattress that sinks into it as soon as you sleep on it, which is very comfortable. Hygiene: Very clean Environment: The feeling of an atmospheric five-star hotel. The swimming pool is large, the space is high, and it is not stuffy at all. Service: The service staff has a good attitude and high quality. When you arrive at the store, there is a special person to help deliver the luggage to the room, and the luggage cart will be delivered quickly when you check out. There are many kinds of breakfast, and the local snacks of Taiyuan will be introduced to the guests. The room can also order 6 snacks for free every day, and the meals are delivered to the room, which is quite unique.

Every time I come to Taiyuan, I must stay at the hotel. The service is impeccable. Every service staff I meet greets us in the best state. The concierge, front desk, catering, snacks, and room service are all very good. The breakfast is also rich in variety and has some non-legacy snacks. This time I also booked the hotel's drop-off service. The driver drove smoothly. Before leaving, the hotel staff also took two bags of apples to symbolize peace! The details are done to the extreme!

The lady who checked me in was very enthusiastic and patiently answered questions. I forgot to ask her name. She was a very gentle lady at the front desk. Miss Guo Jiaxue was also very enthusiastic throughout the whole process. Because of my own reasons, I was not sure when to take the shuttle bus. The lady also patiently answered questions throughout the whole process. It was very heartwarming. Thank you to the staff of the concierge department. The takeaway was delivered by a robot, which was very efficient. Six choices of snacks/fast food/drinks: I saw them as soon as I sat down at the door, which was very heartwarming Welcome fruit for the first night: there were mandarin oranges, cherry tomatoes, and biscuits Service: Really good