Chateau Star River

It can be said that it is extremely bad. I have never stayed in a worse hotel. There is nothing worth praising. It is not even average. It is seriously inconsistent with the hotel grade. Facilities and environment: The facilities and environment are so old that it is hard to describe. Hygiene: The hygiene is outrageous + 1. The toilet and the wall around the toilet are stained. The sink drains slowly. The shower room has to stand in the puddle to take a shower. Service: 1. There is no place to store guest express delivery in a five-star hotel. It is mixed with employees in the underground garage passage. The lighting is dim. It is very dirty and messy (well, the package was lost. I was afraid of causing trouble for the courier and did not pursue it). 2. The hotel service staff has no service awareness. I don’t ask how enthusiastic they are, but at least they can speak normally. They don’t even raise their eyes when checking out. They wait for everything to be asked. I don’t ask or say a word. I ordered a takeaway and it took almost half an hour for the robot to deliver it. During this period, I called the front desk for consultation. The first call was hung up on me. The second time, they told me "Wait, the robot hasn’t come back." Before I finished speaking, the front desk hung up on me. I have never seen such a thing. We wouldn't be so cold if we were to say something polite to strangers on the street. I'm too lazy to say any complaints. I never comment or give a bad review. Please avoid it.

It feels very good. The guest room knew that the child had a nosebleed and it dripped onto the sheets and quilt covers. They brought more water, changed the sheets and quilt covers, and brought a child's toothbrush. It should be said that it feels the best among all the hotels I have stayed in. The environment is also good, and the supporting facilities, gym, swimming pool, etc. are all good. There is Wanda Plaza opposite