Garden Holiday Hotel (Taiyuan South Central Branch)

The room design and layout are reasonable, the space is large, the facilities are new, and there is a free airport drop-off service. I stayed very comfortable on the last day of my trip from north to south in Shanxi and back to Taiyuan. I spent half a day at Taiyuan Shuangta Temple.

I often stay here on business trips and have stayed in this hotel many times. I didn’t book the most expensive room this time, but I couldn’t bear it anymore. 1. The quilt in the hotel smelled of cigarette smoke. I stayed late on the first day and was too lazy to change it. As a result, I could smell the cigarette smell as soon as I lay down. 2. When I left the house the next morning, I asked the front desk to change my quilt, sheets, and pillows. In the afternoon, the front desk called me to remind me to extend my stay. When I came back in the evening, I asked again if I had changed it. But I found out when I entered the room at night. It was not changed at all, the smell was really unbearable, and there was a problem with hygiene. I even wondered if the sheets and quilts were not changed every day. Even if normal guests check in continuously, some hotels change rooms every day. 3. I called the front desk and asked for a full set including quilt core, but it was not conveyed in place. The first time I came, I only got a quilt cover. When I came back after 11:30 in the evening, I still had to wait for half a day. 4. Not to mention the last time I was on a business trip, there was no hot water at night. I turned it on for half a day and there was no water. I had to put on my clothes again and wait for repairs. I had to wait for half a day to take a shower. It was a waste of time. 5. The windows cannot be closed tightly, there are always gaps, and they are facing the street and the highway next to them. 6. Mainly because I have checked in too many times, so I can find so many problems. From the aspects of hygiene to management, it is really not good. It is too traditional. It even requires a deposit every time I come, which I have to mention. Last time I found out that the deposit for the room I stayed in last week was not refunded. I asked about it when I checked out in the morning. I made two subsequent phone calls but it still didn't work out. Finally, I said that it must be solved now, so I added WeChat to check the payment records. Moreover, non-free mineral water is still provided in hotels these days. These things may be expired and no one will use them. What is the point? The management is too backward. 7. I wanted to get a new pillow, but it turned out that there was only one in stock here, and after packing it away, the pillows I didn’t need were just stuffed into the cabinet. . . The management of such a large hotel is really too backward and lacks ambition. The probability of errors in health, service and facilities is too high.

I spent one night trying to change several rooms. The first time it was dirty, the second time it was so noisy that I couldn't sleep because it was right next to the road.

The hotel is close to the South High-speed Railway Station and is convenient for travel. The hotel has self-service washing machines and exercise rooms. At the same time, there are All Seasons Hotel, Hanting Hotel, Lavande Hotel, 7 Days Inn, etc. nearby.

The waiter has a good attitude Room cleanliness is good Good transportation convenience Good parking convenience Facilities are clean and tidy

It is very close to Taiyuan South Railway Station and the airport. It is very convenient to stay and the hotel service is very good. Looking forward to coming again next time