Guest User
April 4, 2025
This time I traveled to Taiyuan before the peak statutory holidays. Xian Hotel left a very deep impression on me and added a lot of color to my trip! We stayed in Room 505 from 4.2 to 4.4. The room was spacious (thanks to the front desk guy for the free upgrade). It was facing the sun, with good lighting and good ventilation through the windows. Although it was facing the street, the height of the floor blocked a large part of the noise. The mattress was a little harder overall, with good support. Compared to the soft ones, the support was very good, and I had a good rest. During the whole stay, the noise did not affect my rest. The check-in guy and the check-out lady at the front desk were very friendly. The service was not as bad as mentioned in the negative reviews on Ctrip. They were almost responsive and tried their best to meet all requests within their capabilities (except for those customers who have to spend a lot of money to do big things). Next time I go to Taiyuan, I will still choose this hotel as my preferred hotel. A little suggestion: It is recommended to add a shorter table or luggage rack next to the long table where the kettle is placed in the room. Because the space on the sink is limited, there is not much storage space for the bath towels and luggage. Thank you.
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