Guest User
January 21, 2025
When checking in, I gave two ID cards (mine and my son's) to the front desk and had photos taken. At 10 o'clock in the morning, I received a call from the front desk: Ask the people in your room to come down and register. I was shocked at the time. Didn't we register last night? The front desk clerk asked, didn’t someone just enter your room? When I said again that there was no room, the front desk clerk asked me to come and check it out later. I want to ask: I am a client, not a prisoner, do you understand? I repeatedly said that no third person entered my room, and you also asked my elder sister to come and see. Which eye did you see it with? Let me ask you? Have you at the front desk figured out the whole story and seen it clearly? Can you adjust the surveillance? Who on earth came into my room? Your hotel doesn't need to give an explanation, right?
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