Takua Pa Bang Muang Hotels

Beautiful resort with friendly staff. Mid-size ground so I could watch my kids going between the pool and beach. Room is basic without a bath tub but spacious even with extra bed, well maintained and clean. Ground floor we stayed was very convenient and balcony space is generous.

Clean rooms and nice beach with benefits of scale. Lots of activities and equipment - tennis, kayak, boards, rock climbing, skateboard parks etc.. lots of fun great for family Some cool stuff like cultural activities etc. Problems - have to ask for comb, outdoor slippers etc - service level below average.. too many customers. difficult to get waiter attention at hotels, instructions sometimes poor (eg did not tell us that we had to pick up tennis rackets at lobby) - that 100m pool has no service. apparently unless you stay in those pool access rooms you cannot swim there? that's fine but please do not advertise this as a feature since apparently most customers cannot go? - water at Beach front is not free... you'll have to find your own towels etc. very little service.

Was booked as a birthday treat. If you like organised activities and timetables then it's for you. On arrival they asked for passports, out to the car to get, then voucher, out to the car to get, then a copy of my credit card. Really was not happy with that and thought it unnecessary as they had details from booking as the room was paid for,it made me very uncomfortable. The main swimming pool was large but had only one place to get in so was a long walk. We ate outside the hotel at one of the many less expensive restaurants. Our view from our room in block 13 overlooked a dilapidated roof of the Thai themed restaurant, didn't compel us to eat there. The room itself was comfortable and clean and we loved the dressing gown, it's our thing. WiFi around the resort was good. Sunset memorable. A great place for families that like a package holiday. Not for us.

This is the newest hotel in Khao Lak, and overall, it is an excellent choice. The room I booked is spacious and well-designed, and it allows easy access to the beach. The hotel's breakfast is varied and of very high quality. I was particularly impressed with the amenities provided in the room, such as snacks and the delightful cartoon-themed towels that changed daily. The hotel's beach is private, peaceful, and clean. Although the hotel is somewhat distant from the Khao Lak center, if you appreciate tranquility and truly want to relax, this is an outstanding option in Khao Lak right now.

My overall experience was absolutely amazing. From the moment I arrived, every staff member greeted me with warm smiles and genuine enthusiasm. The team went out of their way to make me feel welcome and relaxed, providing great hospitality at every turn. In particular, I have to mention Khun Kath – her kindness, attentiveness, and friendliness truly stood out and made my stay extra special. I always felt like a valued guest thanks to her wonderful service and the positive attitude of the entire team. My room was perfect in every way: spacious, spotlessly clean, and beautifully appointed. The room had all the amenities I could possibly need. I really appreciated how well the room was maintained and how everything just worked. It was a peaceful space where I could unwind fully after a day of exploring the resort’s activities. Speaking of activities, everything was very well organized. The resort offered a great range of fun things to do, and each activity was managed smoothly. My morning, the delicious breakfast which had a good variety of hot dishes, fresh fruit, pastries, and more. One small note: the grill restaurant was just average.

Very good service, attentive to customers, spacious rooms, full facilities, but secretly shocked by the bat on the roof of the balcony of the room. Makes me not dare to go out and sit on the balcony, but with the nature of Thailand, I understand that we live together

Fantástico hotel, un servicio excelente. Playa privada, masaje en la playa, buena comida, lugar increíblemente tranquilo, muchas zonas verdes. En fin se recomienda. Las fotos de la página web, son tal cual es el hotel. Top

Kuapa Resort is a great option. The rooms are beautiful and well-maintained. The beds are comfortable and the air conditioning is cool and makes sleeping well even on hot nights. The hot water heater makes taking a shower a relaxing experience. The good Wi-Fi makes connecting to the internet easy and smooth. The location of the resort is convenient, just a short distance from the main road, making it easy to travel to the main attractions. The rooms are beautiful and stylish, with a touch of luxury and the decoration creates a warm and friendly atmosphere. And most importantly, the price is cheap.

I like everything. This is my second time going back. I have a small complaint about the walk from the room to breakfast, which is a bit far. But overall, it's very good. I recommend it. All the staff are lovely.

During our stay, we noticed a few service issues that we’d like to share for your improvement. For example, the receptionist is usually the first impression of any hotel. As Thai guests, we naturally expect polite and respectful communication, especially the consistent use of “krab” when speaking. However, the receptionist only said “krab” once, at the very end of the conversation. It felt unusual, and we weren’t even sure if he was Thai. This small detail made the interaction feel less warm and professional than expected. Another issue we experienced was with the à la carte dining. We placed our order and waited for 40 minutes without any update or communication from the staff. When we finally asked about the delay, we were told we’d have to wait another 30 minutes. Only after that did the staff consult with the manager and offer us some food from the buffet, but at that point, it was already quite late and there weren’t many other dining options nearby. Ms. Bowy, the Restaurant Manager, kindly offered us a cocktail or some drinks, but what we really needed was food. She later offered a 20% discount for that meal, which we appreciated, but the whole experience was disappointing. Lastly, during breakfast, we understand it was a long weekend and the hotel was likely busy. However, since occupancy can be anticipated, we believe better preparation could have been made—both in terms of staffing and seating arrangements. When we mentioned the crowd and the wait for a table, the staff simply said, “You should come earlier for breakfast,” which didn’t feel like a very helpful response. We truly enjoyed the atmosphere and setting of the property, but we hope these comments help in improving the overall service experience for future guests.