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The hotel experience is very good, and it is just right for comfort everywhere. When I first entered the room, I was amazed by the sea view balcony. Breakfast is also served through a large glass with sea view. There is also a band playing in the lobby on the first floor at night, and the atmosphere is excellent. The facilities around the hotel are very complete. Several famous restaurants are within walking distance. The key beach can also be reached directly from the hotel swimming pool. The parking lot is free, and it is also convenient to rent a car (the hotel is about 4 kilometers away from the airport). It takes only ten minutes to drive there.

I really LIKE this property. The rooms were really perfect. Offering just what you need for a 24 hour stay for a more than FAIR price. The hotel was very clean and VERY COMFORTABLE, pillows were clean and I love the 5 gallon water in the room for cold and hot water. This hotel delievered with a great view and clean outdoor patio, it's the little things. The pool has one of the best views in my opinion and I like the location of the property. It's a short walk down some stairs to the beach. The front desk ladies and gentleman were super kind and helpful and did their best. The management is extremely professional and warm. I will be back

I booked ocean view but they served us partial ocean and parking view. I so disappointed and I requested to change another room but they said no more room available to change even though it seemed to me that so many rooms are vacancy. There was bad odor on the shower curtain and so a lot of dust. It was very senaitive sound from next room though the connected door. There was no privacy at all. In the midnight, alarm sound rang and some Chinese announcement from speakers. We were really scared and panic for a while. I didn't even have any picture to upload from the hotel. I am sorry but I won't to visit there again. Thank you!

I chose this hotel because my stay was short. They didn't have any amenities and didn't have a toothbrush, so when they requested the staff, they went to the related facilities. Staff is very good. Equipment is equivalent to the price.

PIC is the hotel with the most abundant parent-child facilities and the most fun in Guam, except that the room facilities are a bit outdated. The diverse activities and rich facilities in the water park allow parents to not worry about what their children want to play, as long as they relax and bask in the sun and listen to their laughter - swimming pools, water slides, water volleyball, and water basketball. Water tug-of-war, windsurfing, kayaking, floating harbor, and beach volleyball can all be played here. The hotel offers various instructional classes for beginners, including tennis. Snorkeling, sailing, etc. The hotel provides all entertainment equipment and coaches for free. Courses can be reserved in advance. Generally, the hotel can reserve the same day's courses in the morning. In addition to differences in room types, accommodation PICs are also divided into gold cards and silver cards. The main difference is that the gold card includes three meals, while the silver card only includes breakfast. When booking a room on Ctrip, you can only see the meal package price by selecting multiple days. Friends who want to spend time in PIC can choose the gold card. In this place where you can spend US dollars, you can buy three meals for a family with less than one thousand yuan a day. All the restaurants in PIC are of good quality! PIC has many delicious restaurants to choose from, including American, Western, Japanese, and buffets. The key is that an adult can bring a child under 11 years old to dine for free, and a family of four with two children does not need to pay extra for the child. It’s a waste. You can snorkel on the beach in the hotel here. There are many corals and small fish, but the corals are a bit badly damaged. Asian faces account for 80% of the tourists here, and more than 90% of them are Koreans. After three days in the hotel, I didn't meet anyone who spoke Chinese. During the National Day holiday, the country is crowded, and here everyone is surrounded by Smectas.

The building, lobby, hallways, and rooms were all clean and neat, the showers, toilets, and other facilities were new, and the area around the bed was also clean, so I really liked it. However, the Wifi connection was unstable and frequently cut out during my three-day stay, so I think there is room for improvement in the Wifi environment. Apart from the Wifi, everything was good, including the service of the staff.

Our family of four stayed in a 3-bedroom panoramic condominium with an ocean view and kitchen. The bathroom ventilation fan was a little loud, but the room was relatively clean and generally comfortable. It was very spacious, so there was plenty of space to store all four of our luggage, and we were able to relax as if we were at home. It was about 10 minutes from the airport, and it was pretty much a straight road. We rented a car, but the parking lot was spacious and inside the building, so we were able to protect ourselves from the wind and rain. I'd like to use it again next time.

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.

Always use Lotte for our Family get always. Since our Wedding here a year ago, we’ve constantly been returning for staycations and dinners. Staff is always polite, friendly, and professional. Will be returning soon and recommend to others.

The garden villa is conveniently located about 15 min from the airport. Overall this is a nice place stay if you are going for work, rates are usually within per diem limits and the hotel offers a functional, clean and comfortable stay. Rooms are quite large (500Sf or more) , with most rooms set up for families with kids (multiple beds and 2 bathrooms), small dining table and a kitchenette. Furniture and fittings are a bit dated but at least clean and functional. Hotel offers plenty of free parking and free wifi (but wifi speeds are abysmal at best). Unfortunately no breakfast or coffee offered - but you can make a short run to the K mart and stock up on supplies. There is a large swimming pool and hot tub which seems to be busy at all times with kids and families. The lobby has a convenience store in the lobby (open until 9.00pm) that sells snacks, supplies as well as wine and beer. There are several restaurants and convenience stores within short walking distance as is the beach across from the hotel across the street. Our team stayed for over 10 days and we had a pleasant stat for the most part. I encourage the hotel management to fix the wifi In the rooms….right now the speeds are like mid-90s dial up speeds. Very painful to actually getting any work done.