Tangerang City Hotels with Airport pickup service

Im pleased during my short stay. Hotel is clean, service are good. Staff are helpful and courteous with their greetings and sincere smile. I like their free shuttle service to the airport. Facilities are almost complete with swimming pool, gym, billiards and welness spa plus their unique Durian resto. There is only one glitch that happened in the Rimba Durian resto that the staff have forgotten to placed our food orders, we have waited for 1&1/2 hours until we sense something not right.. staff have asked for apology..but honestly my excitement to have try their local cuisine melts off.. But generally, rating still all good for me.❤️.

Everything was good except for the room cleaning service that did not replenish the exhausted tissues, toiletries such as toothbrushes and head coverings that were not given, and the drinking utensils that I had used were not cleaned😞

This is our second visit. The room was not as clean as the previous one. The smell in the bathroom wasn't pleasant. The shower was not working perfectly. Grateful for the airport drop off.

As my partner put it. Miles better than the Ibis Budget to which this hotel is cojoined. It was a good choice for an overnight stop at the airport. The room was of a fair size and the bed was comfortable, It was available at the time we checked in and all went well. Didn't use any facilities as it was time for bed. Easy to get grab (even at 6am) or the hotel can get you a car for transfer back to the airport. A few shops / restaurants nearby. A good comfortable nights sleep.

Not bad. Just like the location because it is nearby with basic facilities.

K 3 anak²ku sgt senang bsa staycation at Hotel Ciputra Jakarta, mereka bs berenang. Sya pun sllu dpt diskon dri Trip.com, thank you

WiFi is horrible, needs to login everything even though Connect Automatically set on PC. Otherwise, for the price paid, no complaints.

The overall environment and sanitation are very good in the local area. The front desk English is also very standard and basically understandable. The buffet breakfast ends at 9 am. Since we are used to it ending at 10 am in China, the hotel also specially arranged to deliver it to the room. Thumbs up~

Arrived from Bali close to midnite. I manage to arrange a pick up schedule, but driver have to pick up quite a lot of other passengers from different terminals, so time to get to the hotel took about 80-90 minutes which it would only take 10 minutes by Taxi which might cost 100K. By 7ish I was back ti the airport again to catch my 10@m flight back to HKG. Bravo to the Drivers who are all nice n courteous, Better hotel choice than the Capsule at the terminal 3 which is very Noisy when I stayed on my way to Bali before which cost about the same. The Chain Lock was Cut separated which Gave me quite unsecure feeling but Thank God nothing happened.

The airport shuttle service was disappointing. The hotel staff failed to provide the pick-up location and did not inform me of the shuttle schedule at the time of booking. Although I had provided my flight details and arrival time when reserving the service, I had to send several messages after arriving at the airport before receiving a reply with the pick-up location and shuttle schedule. This left me waiting at the airport for 40 minutes. While the hotel eventually arranged for a private car to pick me up immediately, such a mistake is unacceptable for a five-star hotel. The gym equipment is somewhat basic. Given that this hotel is located near the airport, most guests likely choose to stay here because they have a flight the next day. As such, guests are unlikely to leave the hotel once checked in, making the quality of the hotel's facilities even more important. This is an area I recommend improving.