Guest User
June 4, 2023
TERRIBLE EXPERIENCE! STAY AT MELIA NEXT DOOR!! I usually don’t write reviews but the experience was so bad I couldn’t keep it to myself. I booked a junior suite but instead they gave us a regular double room. We complained to the manager and they said that there was nothing wrong, that it was the same room category etc. The staff couldn’t care less and they were quite rude. Basically they just charged me double price for a standard room ( I know because I was traveling with friends and they paid half of the price for the very same room, we were next to each other and according to management we had premium view, hence the 100€ extra.. that’s ridiculous!) Anyway, the service is really poor, the food is horrible and the rooms are really really basic. I have attached the pictures where I thought I would stay and then the real ones. There is a BIG difference! Re the room, the bed is horrible, is small and really hard mattress, they only give you 2 pillows no coffee machine no mini bar NOTHING! Definitely not a “junior suite” standard… I hope you follow my advice and stay somewhere else, seriously this place only worths 10€ per night