Popular Tarnby 4-star Hotels

Long check-in and check-out time but the rest is good or excellent. The location is perfect for flight travellers. However, the check-in took a long time and I was the the fourth person in the line. The que was very long when i was checking in. I had to wait a long time (25-30 minutes). A couple and I tried to use the self check-in. But the self-checkin stations were not functioning. We had to go back to the long que. The ”receptionist” claimed (when I asked him during the check-in) that the waiting time (for check-in) is sometimes (amazingly) one hour. The ”receptionist” was alone. No other staff member helped him while several staff members just strolled around. The check-out took also a long time. A long que was built up, while the lonely ”receptionist” talked in the phone. He had a long phone conversation. None of the staff members helped him. The room was clean and quite. The breakfast was excellent. I give a relatively low rating due to the long check-in and check-out time. It is not specially customer friendly if you/the customer need/-s to stand one hour (in my case 30 minutes) in the check-in line after a 20 hours long flight route.

Stunning view from a room window where you can see beautiful ocean if you’re assigned to oceans side! I really appreciated that they have bathtub as most of the hotels in Copenhagen doesn’t have it and it’s so relaxing to have a bathtub after busy day. Stuffs at the reception are kind and nice. Amenities are not so good though. With this price they should provide at least a kettle and a cup for tea/coffee/water. They don’t provide them which is weird as most of the hotel even budget hotels provide them so hope the hotel can consider it in the future. Reception gave me hot water but we need to go downstairs every time we need it which is very inconvenient. But it’s clean, new hotel and breakfast has many varieties which I really enjoyed. Thank you for the lovely stay!