Anonymous User
October 10, 2024
It was the first time in our life that we had no room when we arrived at a hotel. The front desk said sorry that we had made a mistake and now there is no room😢😢😢 We were surprised when we arrived in the middle of the night, but the hotel admitted its mistake and moved us We were arranged to the hotel next door; Ctrip also handled it very quickly after that. It can be regarded as an episode of the trip. When everyone encounters this kind of situation, be sure to keep the evidence and contact Ctrip for follow-up as soon as possible. This matter is indeed not to blame Ctrip, but It still affects my mood a bit
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