Four Points by Sheraton Surabaya, Tunjungan Plaza
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tegalsari

Four Points by Sheraton Surabaya, Tunjungan Plaza

No.2 of 4-star Select Hotels in Surabaya
Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kedungdoro, 60261 Tegalsari, Surabaya, East Java, Indonesia
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hotel overview picture
Last booked 1 hr ago
Highlights
Varied breakfast
Free parking
Ideal location
Airport pick-up available
Excellent service
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Amenities
Outdoor swimming pool
Massage room
Gym
Public parkingFree
EV charging station
Priority airport pick-up
24-hour front desk
Bar
All Amenities
Property Description
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
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9.5/10
Amazing
Great stay, good range of breakfast spread & friendly staff.
All 200 Reviews
Surroundings
Airport: Juanda International Airport
(19.8 km)
Train: Surabaya Gubeng Train Station
(1.8 km)
Train: Surabaya Pasar Turi Train Station
(2.4 km)
Landmarks: XXI - Tunjungan Plaza 5
(<100m)
Landmarks: Chipmunks Playland & Cafe Tunjungan Plaza
(100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room 2 Single Bed
6

Deluxe Room 2 Single Bed

2 Double bed
28m² | Floor: 8
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Room 1 King Bed
8

Deluxe Room 1 King Bed

1 King bed
28m² | Floor: 8
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Premium Suite
7

Premium Suite

1 King bed
53m² | Floor: 10
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Premium Room
8

Premium Room

1 King bed
40m² | Floor: 8
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Family Room, Family Room, 1 Twins, Alternate: Bunk Beds
4

Deluxe Family Room, Family Room, 1 Twins, Alternate: Bunk Beds

1 King bed and 1 Queen bed and 1 Bunk bed
Fixed window
Non-smoking
Air conditioning
Room Details
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Guest Reviews

9.5/10
Amazing
200 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9.4
  • Location9.6
  • Service9.5
Average for similar properties in Tegalsari
Most Mentioned
AI Summary
The hotel impresses guests with its delicious breakfast options and modern, clean rooms. Its convenient location near Tunjungan Plaza and friendly, helpful staff add to its appeal.
y‍e‍n‍i‍ ‍a‍n‍t‍o‍v‍a‍n‍i
April 4, 2025
I often stay here but now the cleanliness is not maintained, the sheets and towels are dull, the toilet floor is slippery
e‍l‍l‍i‍s‍ ‍s‍u‍r‍i‍a‍n‍y
December 30, 2024
Great stay, good range of breakfast spread & friendly staff.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 21, 2025
The hotel is located at a covenient location and easily accessible to Tunjungan Plaza.
S‍h‍a‍r‍i‍f‍a‍h‍ ‍w‍a‍r‍d‍a‍h
February 17, 2025
Clean hotel with big rooms. Service is really good and the breakfast fantastic. Planning to come back!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 13, 2025
Convenient location with shopping mall, the rooms are clean, spacious and comfortable. We enjoyed the buffet breakfast very much. Staff were very helpful and friendly. We enjoyed our stay very much.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 5, 2025
Great location , friendly staffs. Reasonable prices. Will come back again
N‍i‍k‍m‍a‍n
December 8, 2024
Love the ambience, good location and very warm welcome from all the staff. Love everythings 🥰
M‍a‍n‍a‍m‍a
April 16, 2024
It is so close with Tunjungan Plaza Mall, but little bit crowded and confusing for entrance 😄. The staff were so nice and helpful, whenever you met they will greet you. Thank you for hospitality FourPoints🙏🏻.

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeAmerican, Asian
StyleBuffet
AgeFee
Children 17 years old and under
IDR 125,000 (approx. AED 27.93) per person
Adult
Buffet:IDR 250,000 (approx. AED 55.86) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2016
  • Number of Rooms: 294
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.

Frequently Asked Questions

What are the check-in and check-out times at Four Points by Sheraton Surabaya, Tunjungan Plaza?

The check-in time at Four Points by Sheraton Surabaya, Tunjungan Plaza is 15:00 and the check-out time is 12:00.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza have a swimming pool?

Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza has a pool.

Are pets allowed at Four Points by Sheraton Surabaya, Tunjungan Plaza?

No, pets are not allowed at Four Points by Sheraton Surabaya, Tunjungan Plaza.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza provide breakfast?

Yes, Guests staying at Four Points by Sheraton Surabaya, Tunjungan Plaza can enjoy breakfast during their stay. Breakfast option(s): American, Asian.

How much does it cost to stay at Four Points by Sheraton Surabaya, Tunjungan Plaza?

Prices at Four Points by Sheraton Surabaya, Tunjungan Plaza are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Four Points by Sheraton Surabaya, Tunjungan Plaza?

The closest airport is Juanda International Airport, and it is about 41 mins from hotel by car (19.8 km).

What is the cancellation policy for Four Points by Sheraton Surabaya, Tunjungan Plaza?

The cancellation policy for Four Points by Sheraton Surabaya, Tunjungan Plaza varies depending on the type of room and booking conditions.

Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer airport transfer services?

Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportSurabaya Airport
Distance to Airport25.45KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station1.75KM
Average Price FromAED474
Hotel Star Rating4