Alexandra Golden Boutique Hotel-Adults Only

Alexandra Golden Boutique Hotel impresses with top-notch facilities, varied and delicious meals, and exceptional staff. Guests appreciate the beachfront location, cleanliness, and spacious, well-equipped rooms.

The hotel is in a wonderful location with its own private section on the beach and has free sun beds for guests. This was our third visit but to our disappointment the hotel has certainly lowered its standards. As already mentioned in previous reviews…., Breakfast starts at 8am and most morning hotel guests are left waiting for quite a while before being acknowledged by staff and served their drinks also on more than one occasion staff were still putting out the breakfast buffet while guests were left waiting. While sitting we could see staff still arriving for work …for a 5* hotel this should all be done in readiness for opening and all staff available to serve. During previous stays this was never an issue. We also noticed around the grounds discarded dirty plates and glasses which had been removed from the rooms by the cleaners but were just left outside and not taken back to the kitchen and were therefore attracting ants. Also as previously mentioned, one flannel between 2 is annoying in itself but every evening when pool towels were being delivered same said flannel would be removed so you were left without a flannel for the morning….,why on earth would that one flannel be removed unless of course there was a shortage. With regards to our room which was nice apart from a bathroom issue, the shower was in the bath so we had to climb in and out which was a slight irritant and could potentially be a problem for us older guests. Also the shower temperature was very temperamental and was sometimes very hot with no cold water coming through and although we did mention this during our stay and maintenance did take a look, the issue kept occurring possibly because we were in the older part of the hotel…..we were in a different block on previous occasions. You also do not get the lovely bathroom sundries previously available and again only one shower cap between two. I do not wish to give a negative review of the hotel as it is very lovely but I feel the hotel needs to pick up on these slight niggles and pay more attention to the small details which are annoying guests in order to maintain its 5 star rating.

Unfortunately not a five star as we know it. The hotel is in pleasant grounds with attractive main pool area and good beach space. Unfortunately there are often other holiday makers from the surrounding accommodations, many with children, spread all along the beach in front of the hotel's private area, with no attempt made to move them along . This somewhat defeats the objective of choosing an adults only hotel. Whilst the breakfast buffet is good with plenty of choice, the service at breakfast is not five star. The wait for a table to be set up is unacceptable due to a lack of staff/their attention/their motivation. They often walk by and seem oblivious to the fact that you may have been waiting 5 or 10 minutes. Frequently the simple order for tea/coffee/juice was incorrect when it eventually arrived. The room is kept clean by the maids but one face flannel provided between two is not acceptable and the toiletries in the bathroom were not replenished during our two week stay. During our 14 day stay we were given mini ice creams once on the beach and cold towels only on two occasions. It's these little touches which make a hotel deserve its rating if consistent but they most definitely were not.