The Big Island (Hawaii island) Beach Hotels

The hotel is really big and beautiful, with a beautiful sea view and a rich variety of entertainment activities. However, the service is average, especially for daily room cleaning. You need to call the front desk one day in advance to make an appointment. If you don't make an appointment, there will be no room cleaning, and it will take a long time to deliver things. The room is also relatively simple. In short, the hotel is beautiful, but the service is average.

This was my second return visit, and it was a comfortable accommodation that did not disappoint. Although the location is a little far away, it was a great resort where you can enjoy a full stay while feeling nature and the beach. Daniel, the front office manager, provides sincere answers to advance request emails and tries to accommodate the customer's needs as much as possible. Thank you, I was satisfied with the hotel's service. The spacious rooms, balconies, and cleanly renovated bathrooms were comfortable, and the ocean view from the balcony was beautiful. The beds were in good condition so you could sleep comfortably, and you could relax in the quiet swimming pool. The facilities and restaurant were also satisfactory, so it was comfortable and I would like to visit again. I highly recommend it as it is a good resort. If you visit the same resort, Manuakea Resort, which is a 20-minute walk away, you can have fun while using the various atmosphere and facilities.

The hotel is beautiful, but the front desk service is poor. Three hours were wasted at check-in, and there was only one person in the queue when checking out, and a lady's bill was miscalculated. The delay was more than half an hour, and the guests can only wait. It is incredible that there is only one person at the front desk. How can such a service match the hotel brand and beauty? Because I was in a hurry, I had to pay my room card before leaving, the bill was not settled, and my deposit and compensation were not paid. I do not know how to solve the problem later?

I was surprised at how big the resort hotel was. There was a tram, but no boats. The service to make inquiries in Japanese ended in March. The shuttle bus to the nearby shopping mall was $5 one way, so I walked there (just over 20 minutes). The room was spacious, but the water flow in the bathtub was not so good. From the room, you could see the golf course and the sea. The grounds are large, so I got up early in the morning and took a walk, which felt great. The best spots to see the sunset were written on the map of the grounds, so I was able to see a really beautiful sunset. There were sea turtles and dolphins, and a fun pool, so I had a wonderful time.

1. Geographical location: ● Convenient transportation: The hotel is strategically located, with convenient surrounding transportation and convenient travel. ● Surrounding environment: The surrounding environment is beautiful, with many restaurants, shopping malls, etc., and complete living facilities. 2. Hotel facilities: ● Room is clean and tidy: The room is clean and tidy, the bedding is comfortable, and the bathroom has no smell. ● Complete facilities: The hotel provides various necessary facilities, such as air conditioning, TV, hot water, etc., which are in normal use. ● Public areas: The public areas of the hotel are beautifully decorated and have a comfortable atmosphere, making people feel relaxed. 3. Service quality: ● Front desk service: The front desk staff are warm and friendly, and the check-in and check-out procedures are efficient. ● Room service: Room service is timely and thoughtful, and can respond quickly when needed. 4. Dining experience: ● Rich breakfast: The hotel provides a variety of breakfasts with good taste. ● Restaurant environment: The restaurant environment is elegant and the service attitude is good. 5. Cost-effectiveness: ● Reasonable price: Taking into account the hotel's facilities and services, the price is moderate and the price is high. 6. Overall evaluation: ● I had a pleasant stay and would recommend it to my friends.

Large island parent-child ceiling. Children over 5 years old can host the kids club, which is much larger than Auberge. Children under 5 years old can play with adults and eat for free at any restaurant in the hotel. There are 3,000 kinds of fish in the kings pond. The water surface is calm and safe, which is very suitable for children to snorkel. The fly in the ointment is that there are many people in the room, and the service is not in place. The efficiency is far worse than that in China. Every day for breakfast, you have to wait in line for a seat. Coffee is usually served only after eating. ; Second, the quality of the beach is generally only a small part in the middle that is suitable for walking and is far from Lanai's four seasons, but it is also better than auberge's beach where you can't get down at all. Generally speaking, it is a better hotel on the Big Island.

Hotel is very nice with many swimpools and beach. But service is not that great and hotel breakfast is expensive and not good. I paid so much for each day and you don’t get too much service. If you book early I think it’s still worth it to stay this hotel. Location is very good, near by have markets and shop is very unique. I would like to thank you Ctrip for all you hard work make our holiday very special.

The service is poor, the guests who are not very good at the language are not patient enough. The front desk does not look at the order carefully. If I have already paid the full amount of the room, I will re-collect it once! Bad review!

The room was smaller than expected. The front desk said that the area shown online was plus the area of ​​the balcony. The children's club can only be hosted if you are 5 years old or above. The activity room is not as big as the Four Seasons. There are many stones on the beach, which is not delicate and cannot be stepped on. However, the view from the hotel is still very beautiful and feels richer than the scenery in the Four Seasons. Kalei from Concierge was very considerate and helped us contact the car rental agency and drove the car directly to the hotel. Generally speaking

The room is clean and warm, The facilities are complete, and the kitchen utensils are complete. The children especially like the grassy area on the balcony. The overall situation is very good. I will stay here next time.