Family-friendly Hotels in The Big Island (Hawaii island)

The room is very big and cleaned every day. The restaurant waiters are very enthusiastic but you need to pay a tip of more than 18%. 🐬 is fun, snorkeling🤿 the kids like it very much. The hotel is beautiful and built along the coast. It is suitable for staying for two to three nights and playing various water activities in the hotel. The lobster in the KPL restaurant is delicious. I recommend it. It is closed two days a week. Avoid staying during that time. I love eating that big lobster.

A review of the Westin Hapuna Beach Resort: My family and I recently completed a vacation stay at the Westin Hapuna Beach Resort. Overall, the resort is wonderful with a few rough edges. The resort is located on the west side of the Big Island, about 30 miles north of the airport -- with ”island traffic” plan on 30-45 minutes if you need to travel down into Kona. This resort takes full advantage of its beach location, which is consistently rated one of world's best. Hapuna Beach is an amazing long crescent-shaped beach great for swimming and snorkeling (near the coral at the edges of the beach. We saw turtles, octopus, and a wide variety of fish). The beach is perfect for families with children, though the water can get a little rough if the trade winds are blowing. Check-in was smooth and efficient. My elite membership was recognized as well as my birthday during our visit. We were offered points of elite breakfast credit, which included continental breakfast for two in Ikena Landing. Upon arriving to our room, we were greeted with a lovely bottle of wine and assorted goodies for our celebration. Our room was clean and well-appointed. We were staying on a points redemption, so no SNA option. We had a ”partial” ocean view room but I suspect we were given an ocean view room because we had a wonderful view of the ocean and resort grounds. According to front desk personnel, the resort did have a handful of ”lanai” rooms near the ground level with no view whatsoever, including a small number of no-view suites. We had a spacious bathroom with shower and tub; also a wonderful lanai with a table & chairs along with a comfortable outdoor couch perfect for lounging in the evening with a beverage while watching the sunset. All service requests through the chat function were promptly met and taken care of throughout our visit. Note, this resort also had a free guest laundry facility with detergent and other supplies -- perfect if you pack light or just want to clean off your swimsuits before you head home. Our main gripe relates to the food & beverage offerings and service. The resort's dinner restaurant, Meridia, takes full advantage of the resort views and location. Unfortunately, that's about all it has going for it. For the price point, the food was marginal and service was lacking. For a similar price point, I'd suggest heading up-country to Merriman's for terrific farm-to-table food and great service. As I mentioned, we received elite continental breakfast for two at Ikena Landing, each morning. Upgrade to the full buffet was offered for an additional $25 per person. Prices were steep for breakfast. Servers were friendly but took a while to get food out at times. I would recommend, particularly families working within a budget, to try Piko Coffee Bar. Piko has much better coffee options throughout the day and also offers a variety of hot/cold grab-and-go options (at breakfast, eggs, hash browns and breakfast meats, pas

The hotel is beautiful, but the front desk service is poor. Three hours were wasted at check-in, and there was only one person in the queue when checking out, and a lady's bill was miscalculated. The delay was more than half an hour, and the guests can only wait. It is incredible that there is only one person at the front desk. How can such a service match the hotel brand and beauty? Because I was in a hurry, I had to pay my room card before leaving, the bill was not settled, and my deposit and compensation were not paid. I do not know how to solve the problem later?

Hotel is very nice with many swimpools and beach. But service is not that great and hotel breakfast is expensive and not good. I paid so much for each day and you don’t get too much service. If you book early I think it’s still worth it to stay this hotel. Location is very good, near by have markets and shop is very unique. I would like to thank you Ctrip for all you hard work make our holiday very special.

The service is poor, the guests who are not very good at the language are not patient enough. The front desk does not look at the order carefully. If I have already paid the full amount of the room, I will re-collect it once! Bad review!

The hotel was fixed, but because the trip was cancelled, there was no check-in, and the first day’s payment was deducted. Unfortunately.

The room facilities and scenery can be said to be top-notch in Hawaii, but the hotel service is incredibly bad. The front desk staff was arrogant and rude (I don't know if it was racial discrimination). They did not inform me of the credit card authorization when I checked in, and charged 2 authorizations of 400 and 700 US dollars. The money has not been recovered yet. When I checked out, I needed a shuttle bus to go to the villa to pick up my luggage. I called for 25 minutes but no one answered. Later, I called the room service staff to call the shuttle bus. There are 2 restaurants in the hotel. The service staff in the light meal restaurant is relatively friendly, while the service staff in the formal restaurant is very rude. You have to pour water/wine by yourself. After the appetizers, the champagne was not served. I suggest that babies who can't stand being bullied should not go there, because they will really be bullied by the staff inside. Also, the snacks in the room minibar are expired.

I spent three nights in the Volcano Hale in May, for some hiking and general touristing in the Natl. Park.. I was extremely happy in Volcano Hale! It is a large house, built 1912 and very well kept. There are 5 guest rooms, three full bathrooms, a kitchen with stove, microwave, fridge/freezer and some pots/pants/plates/cups etc. and a very large common area. All is shared (not the rooms of course) and all is very nice and clean. Nicely decorated, too (the piano is only decorative which may be for the better :)). I was in room 311, at the top floor and the view through the windows into the rainforest is spectacular This is all no-contact and it worked well. Instructions were sent in time and easy to follow. Some tips: 1) I came from the Kona coast and was surprised how cool, no, cold it was in the rainforest! I was quite cold the first night. I emailed the owners (management?) the next morning and they told me where to find another blanket, and also how to use the heater in the room. I had seen it but did not want to use it without explicit permission. After that, the next two nights were great. 2) Food: The bad news: Avoid the Kilauea General Store! I paid $10.- for a loaf (16oz) of standard sliced bread, and another $10.- for a small piece (8oz) of Kraft cheese. Either of them would have been $1.50 in a regular supermarket which of course does not exist up there. I noticed that the store does not have any price tags on their merchandise. Now you know why! The good news: Just go Thai all the way! There are 3 Thai places in Volcano Village. One is a sit-down restaurant (Thai Thai) where I got dinner the first night. Excellent food (I lived many years in So Cal and believe that I know a little about Thai restaurants) and a fair price: less than $30.- for a portion that would be enough for two, or in my case for dinner and breakfast the next morning. The other two are food trucks. I went to Tuk Tuk Thai food truck, at the end of Old Volcano Drive, and it was so good I went back the next day (my last). Excellent quality again, very friendly, and about half the price. Didn't have a chance to try the other food truck. I will for sure go back to Volcano Hale the next time I'll be in the area!

With a stay at this condo in Kailua-Kona (Kahaluu-Keauhou), you'll be within a 15-minute drive of Magic Sands Beach and Kailua Pier. This condo is 0.5 mi (0.8 km) from Kailua-Kona Beaches and 1.3 mi (2 km) from Kahalu'u Beach Park.Free self parking is available onsite.Make yourself comfortable in this air-conditioned condo, featuring a kitchen with a refrigerator and an oven. There's a private lanai. Complimentary wireless internet access is available to keep you connected. Conveniences include a separate sitting area and a coffee/tea maker.

Fairly enjoyed staying here. Felt like home away from home, nice large separate bedroom with a nice kitchen fully stocked with dishes, pots with a living room. Beds and sofa bed were clean, easily fit 2 couples. Nice clean 2 bathrooms. Its about 15 minutes away from most restaurants. My only complain was from the people walking noises upstairs and the sound of water running when someone showers upstairs. Plenty of free parking! Check in was a bit late, 4pm.