Guest User
March 29, 2025
SHOCKING EXPERIENCE AT THIS RESORT! Currently in my room, and I'm appalled by the service. We've been given a room with an extra bed, but they didn't provide a blanket for it, only an extra bedsheet. I called them three times, and on the third call, they told me their blankets were out of stock. I got furious, and they said they would arrange one. After a bit, a guy came with a worn-out blanket that was smelly and looked like a staff-used blanket (not the same type as the one used in the bedroom), and I returned it. Unacceptable. We are paying for the extra bed. This only means you should not be coming with your kids; they will be sleeping on a bed to cover themselves with a bedsheet and not a proper blanket.