Hue Ecolodge

My family and I stopped by this pool, and it turned out to be our worst experience in Vietnam. There were nine of us, and I purchased six tickets—one for my brother, who arrived shortly after. Unbeknownst to me, he paid for his ticket again, resulting in an overpayment. When we asked for a refund, the service desk refused. I requested to speak with a manager, but he was unprofessional and offered no help, merely repeating what the staff had said. Though the ticket price wasn’t significant, I was disappointed by their handling of the situation. They claimed they had already "transferred" the money, but I had paid in cash. Additionally, the swimming pool was dirty, which made the experience even worse. I hope the owner addresses these issues—this place needs improvement!

We had a beautiful spacious room. The grounds are pretty with lots of landscaping. Nice pool and decent restaurant. We were too far out of town to find a different place to eat. The room has all the amenities but one---hot water. I didn't know that you have to turn on a hot water heater. I only discovered this when I called reception to ask why there was no hot water. They told me to turn on the switch which I did. I didn't realize that the fuse also had to be turned on so in the end I didn't get my bath. They informed me that there would never be enough hot water to fill up the big wooden bathtub. That was a big disappointment. We should have been informed before we got excited about having a bath together. We got set menu and again were a little disappointed because each set menu was for two persons only. This was not written anywhere on the menu. We each wanted different food and had to compromise. The food was beautifully presented and the service was prompt. I shouldn't have had to ask for fish sauce, soy sauce and fresh limes to season the soup. These are standard condiments here in Vietnam. The bed's mattress was very hard and I did not sleep well. Wonderful breakfast. Fresh mango and passion fruit, delicious pho.

A great hotel with your own little lodge, really close to the parfume river. The swimming pool was open 24 hours. Great food in the restaurant and a nice staff. You could grab a free bike and ride to the market and maybe the centre of Hue. Overall: a great place to stay with nice staff and near the imperial city

Best hotel in Hue, amazing pool, helpful staffs. Hue EcoLodge is really fantastic, ,,everything beautiful, the gardens and surrounding are very nicely done. All staffs are helpful. I had a good time when i stayed here. I'll come back !!!!!