Anonymous User
March 21, 2024
The boss's service attitude is very good, but there are still some problems.
1. The hotel's cleaning service is poor. Toiletries are not replenished during room cleaning. You need to go to the front desk to obtain them.
2. The room service facilities are poor, and the hair dryer and other facilities are broken.
3. The living and resting environment is poor, the sound insulation of the room is poor, and other tenants make loud noises and fights in the early morning, which affects the rest of the hotel staff, but the hotel does not dissuade them.
4. The service staff have poor security awareness. The hotel room has a password lock. When the service staff assists in opening the door, the room password is read out loud, which fails to fully ensure the safety of the room living environment.
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