Atour Hotel

It feels very good, and the laundry service is also great, I love it 😊 The front desk staff also taught me how to drink Haihe milk

This was a very bad check-in experience, which refreshed my understanding of Atour! According to the reservation, we checked into room 610, and the front desk service was excellent and professional! Then entering the room was also the beginning of a nightmare! After entering the room, I wanted to boil some water to drink, and one of the bottles was actually opened, and the kettle was full of scale! There were two paper balls in the trash can, and the table was covered with slag and dust! We could only find a waiter, and then an old aunt came in with a big face drooping all the time, stubborn and arrogant! When we found the problem and went to her, her attitude was quite bad, with a face full of disdain! In desperation, we could only find the manager. After waiting for a long time, a person who claimed to be a room manager came. After listening to our story, she just explained that today's check-out might not be done in detail! Is this a reason? Then took away the garbage, gave us a bottle of water, and sent us two Cokes and sent us away! It was a magical operation! We were in a hurry to go out and didn't say anything, and then we came back at night to rest and found that the bed was sticky. When we looked down, we saw a large sticky stain with a ball of hair on it. It was disgusting! The clothes on the chair back are sticky! The bedsheets have stains and hair! There are cigarette butts and empty bottles under the bed! In today's fierce competition, there is still such a low level of hygiene and service quality. Is Atour going to ruin its own brand? I say so much to remind all Atour friends to avoid pitfalls! If there is another choice besides bad reviews, then there is no worst, only worse! !

A friend recommended staying here. The bedding at Atour is very comfortable. This Atour hotel has a great location, close to Wudadao. You can walk or ride a shared bike. It only takes about ten minutes to walk to Minyuan Square. There are two subway stations about five minutes away on foot, and subway travel is extremely convenient. The hotel is diagonally opposite the Guomao Shopping Center, which is very convenient for dining. The room is clean and tidy, with a reasonable layout, not too big or too small, just right. The front desk staff is enthusiastic and professional, and they handled late check-out according to needs. In short, I am very satisfied. If I come to Tianjin again, I will choose to stay here!

Everything was fine except the shower drain was clogged, a small detail that deducted points, but no other problems were found.

Clean and sanitary, good service. Although it is facing the street, the double-layer soundproof glass is very quiet. The paper coffee cups are also very clean. I am very satisfied

Cleanliness and hygiene are my first choice, and Atour is undoubtedly the best. The mattress and pillows are very comfortable, and the sleep quality is superb.