Golden Sun Hotel

Worst stay ever! The waiter at the front desk had a arrogant attitude. As soon as I entered the lobby, he told me that breakfast for children would cost 68 yuan extra. We have entered the 21st century. The Chinese people have no shortage of food and 68 yuan. Don't judge your guests by your own standards of value! The facilities in the room are very old. The TV is still a small screen from 10 years ago. There are no sockets at the bedside. There are switches everywhere in the room. To turn off the lights when sleeping, you have to get out of bed and look for switches. The breakfast was average. A woman in her fifties in the restaurant had a cold attitude. When I went to have breakfast after eight o'clock, there was no food and no extra food. The floor and tables were all greasy. All in all, the service and experience of this hotel are not worthy of the price of 470 yuan a night.

The room facilities are poor, the curtains fell down at one end, the shower head was broken, the drainage was very slow, and the dirty water flooded over my feet. I called the front desk, the service staff was very good, contacted the relevant personnel for maintenance, changed the water tank and it was cold, but the water flooded over my feet and there was no way to solve it. The room is not soundproofed, and the children crying and adults talking in the next room can be heard. The air conditioner has no hot air. We checked in on May 3rd, and it was raining and cold. It is convenient to park by car, the service staff is good, and the local snacks are introduced in detail when asked.

I went back to the room to use the toilet at night, but found that there was no paper! The front desk replied that you can use the tissue paper in the room! Grandma’s! When the elderly went to the restaurant in the morning, breakfast was not written on the room card and they were turned away! There is a big problem with management!

The service is poor. The underground parking lot is particularly difficult to enter. After entering, the security guard ordered me and even parked my car. I was so angry.

Very bad experience, the room is old and secondary. The central air conditioner was turned off at 2:30 in the morning, causing the room to not cool. After communicating on the phone for half an hour, the air conditioner started cooling. At 5 o'clock in the morning, I woke up from the heat again and called again to communicate. I asked the hotel for compensation. I said it affected my sleep, but the hotel said they would only talk about the air conditioner and not about my sleep. It was completely **.