Guest User
July 20, 2023
Worst hotel experience ever. I travel to Tijuana for medical treatments stayed here because it was easiest for me to walk huge mistake. I was in a remodel room 🤣. Amazing what Photoshop can do with pictures. Bed was seriously concrete when you sat down your teeth actually hit each other and clanked shower would not drain no refrigerators ice machine was by the pool always empty because they don't have time to go buy ice. rude staff especially management, only three good employees there was the checkout clerk yesterday morning My bellhop and the bartender. Reservation help and correspondence was none I had questions and when I finally reached somebody I got two different answers. I was ready to eat the cost and move across the street to the Fairfield Plus they are cheaper and a lot nicer hotel, but decided to stick it out. Don't stay here go across the street to the Fairfield or STAY ANYWHERE ELSE!!!