International Resort Hotel Yurakujo

All good with location closed to the airport . Unfortunately the next day morning for airport transit service is not up to expectations due to buses arranged not able to accommodate the amount of passengers and made some delayed of time.

It's a big property having tall buildings and lots of area having different facilities like Swimming pool, Hot Springs, Restaurant and 7 Eleven inside. They have bus service from Narita Airport to hotel, it takes almost 20-30 minutes to reach to the property. When we reached this hotel's bus station outside Airport Terminal 2, we were disappointed as the frequency of the buses were low as compared to other hotels which are close to the Airport. So we had to wait for 2 hours for our bus to come, also at checkout they have either 6 AM bus or 8:30 AM bus which didn't match with our flight departure so we had to wake up very early to catch 6 AM bus and spend lots of extra time to board the flight around 9:30 AM. If your purpose is to stay for the night and catch early flight, then go for other properties nearby Airport which operates in every half an hour frequency. They gave us complimentary passes for the hot springs, which were only for 2 adults, and we had to pay extra 300 YEN for our 10 years kid. It was very confusing inside the hot springs, no clear instructions, and due to language barrier, we kept on roaming inside the hot springs facility without finding the real way inside it. Please research before going inside how hot spring works, as they have different place for males and females, free lockers are available, and once your partner is inside the hot spring you don't have any options to call her, as no mobile or other stuff is allowed inside other than a towel (Full Monty) so you can only wait for your partner outside. Pros: Big property, big rooms, although we still found queen bed small for sleeping. Property has many facilities you can enjoy full day, so better spend 1-2 days inside hotel if you have time. Friendly staff, proper cleanliness. Cons: Less no. of bus frequency from hotel to airport and back to hotel, only reception area staff understands English, you might find difficult in other areas if you are confused about something. At airport after waiting for 2 hours for their bus, when it finally came, they didn't let us go inside their hotel bus as it was for some special hotel group guest, although other bus was there in 5 minutes, but we felt like strangers there without any proper communication which could be handled in a better way.

If a person want to enjoy Japanese sauna and a peaceful time , then this hotel is good. Breakfast is good and room size is sufficient for 2 people . However it is very far from Tokyo city centre around 65 km and not fit if you want to do shopping , sightseeing in city centre . . It is around 9-10 km narita airport

We booked this hotel because our driver needed a room, rather than take the bus back and go home. Big Hotel, Best Onsen Wherever you stay in this hotel, don't forget to enjoy the onsen, it is free of charge

Quite disappointed because the shuttle bus end quite early at 10.30pm. No mention about this. The taxi to the hotel cost about 6000yen and there is no other option. Which is so expensive. Onsen close early at 9pm not like other hotels. Rooms and breakfast okay

Arrived at the airport and just caught the last shuttle bus to the hotel with a friendly and helpful driver. Easy checkin and spacious twin room. Very comfy beds, kettle and coffee plus good fridge in room. Didn’t have a chance to explore the facilities in spite of having an all access pass as caught the 10.42am hotel transfer bus into Tokyo station with was comfortable, punctual, spotless and reasonably priced. I’d skip the breakfast which cost me £18.50, as for someone vegan and gluten free (who also eats fish occasionally) there was genuinely hardly anything I could eat. The food looked mass produced and apparently the meatballs and bacon were definitely to be avoided. Probably the worst meal I’ve had in all my visits to Japan