Guest User
March 11, 2025
I checked in around 6pm, then I worked for a while, had a meal, and then watched TV series. It was almost 11 o'clock and I was getting ready to go to bed. I heard the noise, then I tried the ventilator, checked the toilet, and turned off the air conditioner, but the noise was still there, so I called the front desk and asked them to send someone up to see if I had failed to adjust something properly. After waiting for 2 minutes, someone knocked on the door. I opened the door and it was a man. It was almost 11 o'clock in the morning and it was the first time I had seen a man coming here (I have been on frequent business trips for almost 7 years and this is the first time I have seen a man coming here so late and without notifying me in advance). As he was a man, I couldn't close the door, so I just let him listen. Then he asked me if it was the sound of the air conditioner. I turned on the air conditioner and showed him that this was not the sound of the air conditioner. He walked across the street, opened the door of the room opposite, and listened as well. Because the opposite side is close to the road, it might be a little noisy. Then he told. He heard no sound. I said, this sound is always there and it keeps me awake. He said that the sound of you turning over would disturb your sleep. I was indeed a little angry at the time, and then I gave him feedback and told him to listen carefully. Later he said that he did hear the sound above the entrance, and then he told me that he would report it to the front desk and then resolve the issue. He went downstairs and I waited for about 15 minutes. I didn't receive a call, so I called the front desk again. This time the front desk told me that it was the sound in the corridor. Then I said, the staff you just sent up has confirmed that the sound came from the rooftop as soon as you entered the room. I said it really disturbed my sleep, do you have any solution? The front desk clerk said, there’s nothing I can do. I said I can’t sleep like this. Can you change the room for me? Then he said, there are no double bed rooms left, and I said, then you can change to a twin bed room, I'm fine with that too. Then he asked me to pay the difference. I told him that when I booked the room, a king-size bed room was more expensive than a twin bed room, and that I used a business travel platform and the company booked it directly for me. It was not easy for me to solve this problem. Finally, there was no solution. I said, forget it. It has come to this. I don't want to argue with you and make myself angry for nothing.
I checked the price of the twin room on Ctrip and found that it was not as expensive as the king-size room I booked. I also used the WeChat applet to measure the noise level. It was a bit hard to describe.
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