A family of 4, we traveled the great State of Nevada inching closer to our 50 States traveled. We checked into the Belvada in the afternoon by a wonderful, inviting woman who was busy making plans for a Ghost Tour later in the evening. When we arrived in the room that was clean and historic, we noticed it was dry and warm. We adjusted the air controls and felt the A/C would kick in. We left and had an amazing dinner across the street at the Mizpah their sister Hotel. Both complexes are family run and the hospitality is genuine. When we returned later that evening, no one was downstairs (she was on a ghost tour) so we continued to our room. Upon entering, we quickly found out the A/C was not working, and it was 90+ outside. So we opened the windows and slept that night out of the covers. It was not a favorable experience, but the Hotel and staff made up for the inconvenience. I later emailed the owners about our misfortunes and they apologized at great lengths offering us restitutions. The owners were very nice and informed us for future travel, the A/C was getting fixed soon. I just can't give the Hotel 5 stars knowing they knew the A/C was down and failed to offer us rooms where the A/C was working. It was noted on several other reviews there was a A/C issue recently 2024 that I was not aware of since I booked this out a year ago when the A/C was working properly. Maybe next time we are in Town we'll try it again and give it 5 stars. But until then I recommend a stay at the Belvada (I'm sure the A/C is fine now) and I can't say enough good things about the staff and cleanliness of both establishments.
Very Good
92 Reviews