The biggest issue with this hotel is that you have to go through a barrier to check in. If you haven't booked the hotel parking, the staff at check-in will be quite grumpy with you. This means you have to pay $4 per hour if you don't exit the parking lot within 15 minutes of passing through that barrier before leaving. This time frame is too short to check in, bring your luggage up, and then get out of the parking lot. The carpets in the room are due for a change.
We had a great stay at Holiday Inn Downtown Toronto! The hotel is conveniently located near the heart of downtown, making it easy to explore nearby restaurants, shops, and attractions. The room was clean, comfortable, and well-maintained, and the staff were friendly and accommodating throughout my stay.
The only small downside was the hotel parking, which was a little pricey at $40 per day. However, there are plenty of cheaper parking options nearby, so it wasn’t a major issue. Overall, it was a wonderful experience and I would definitely stay here again!
The room was clean and tidy, the bedding was of good quality, and the transportation was convenient. The front desk staff were very welcoming, and the shuttle bus was punctual and on time. It's a Holiday Inn that's very suitable for layovers. Although the hotel decor isn't luxurious, it's not as run-down as some reviews claim; I'd say the facilities are actually well-maintained. The only negative experience was with the shuttle bus driver in the morning. He just stood at the bus door waiting for tips. If he had helped with luggage, a tip would be deserved. This guy didn't even get off to help; he just tidied up the luggage rack on the bus, and then extended his hand to help steady us when we got off, all while expecting a tip. That's a bit much. You should provide good service to earn a tip, not just hold out your hand without doing any work.
Very Good
189 reviews
8.4/10
Price from
PLN 417
per night
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The biggest issue with this hotel is that you have to go through a barrier to check in. If you haven't booked the hotel parking, the staff at check-in will be quite grumpy with you. This means you have to pay $4 per hour if you don't exit the parking lot within 15 minutes of passing through that barrier before leaving. This time frame is too short to check in, bring your luggage up, and then get out of the parking lot. The carpets in the room are due for a change.
The room was clean and tidy, the bedding was of good quality, and the transportation was convenient. The front desk staff were very welcoming, and the shuttle bus was punctual and on time. It's a Holiday Inn that's very suitable for layovers. Although the hotel decor isn't luxurious, it's not as run-down as some reviews claim; I'd say the facilities are actually well-maintained. The only negative experience was with the shuttle bus driver in the morning. He just stood at the bus door waiting for tips. If he had helped with luggage, a tip would be deserved. This guy didn't even get off to help; he just tidied up the luggage rack on the bus, and then extended his hand to help steady us when we got off, all while expecting a tip. That's a bit much. You should provide good service to earn a tip, not just hold out your hand without doing any work.
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Price per night from:PLN 417
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