Tower Court Motel - Adults Only Haven

I booked and fully paid through Qantas travel. I am a visiting specialist doing clinics for children in Bundaberg and Hervey Bay. I was delayed in leaving Bundy on 22/8/24 riding my motorbike to tower court motel. I got there at 6.15pm finding the office shut without any instructions for after hours arrival. I noticed that there are 2 messages left by REECE the manager on my message bank. The 2nd message advised me that he is leaving and I am a “no show” without any instructions how to get the key. I called Qantas who called Reece and he agreed for me to call him. I called but he did not answer his ph. As I am wondering what to do a family residing there told me that Reece actually lives in unit #1. I knocked on the door at 630pm to face a hostile and rude hotel manager who did not wish to provide the room key to me. I pleaded with him to reconsider as I had nowhere to spend the night and the room was fully paid for. He shut the door at my face telling me that I had “violated his privacy”. I have not been refunded. I think this is very dishonest and not in the spirit of hospitality..

My partner and I have been regular customers here for the last 3 years and absolutely love it. This hotel is in a convenient location, very close to the shops and numerous cafes. The rooms were big and everything was super clean and comfy! Rhys, the hotel manager has always been nothing short of amazing to us and his hospitality will forever be remembered. Overall it is a terrific stay with a very relaxing atmosphere.

Great motel, perfect location very clean and spacious room. Top up tea/ coffee all complimentary. Rhys was incredibly helpful with booking our tours for Fraser & sunset boat trip! Great stay for all ages, very quiet so no issues if you need a good night sleep!

I had a good feeling about TCM after dealing with Rhys over 3 years due to Covid cancellations & the good feeling became real when we arrived for our 4 night stay. The motel is relatively small with authentic rooms, spotlessly clean, good little kitchen, with MW & plates, etc for two. The bed & pillows were very comfortable, windows could be opened for a cross breeze & undercover parking was provided. Rhys was very helpful & accommodating. The overall experience was excellent & great value. We’d not look elsewhere if we went back to HB.

Great place to stay. Location close to beach shops restaurants pubs etc..very clean queen size room Very comfortable bed good air con..sound proof with sun block curtains ... plates glasses toaster etc fridge microwave etc good cupboard space ....loved our stay. Friendly owner free parking ...good. Size room..salt water pool. Very relaxing