Courtyard Hotels in Torrance

There are staff who can speak Japanese at the front desk, so you don't have to worry even if you are not confident in English. I took out food from a restaurant in the city and forgot to get chopsticks, but I was able to get them at the front desk. It was very helpful for me to have my suitcase weighed as well. Everyone was polite and very nice. I had a friend who lives locally drive me around, so I don't know how to get there from the airport, etc., but there's a DAISO and restaurants about a 10 minute walk away, so I think it's convenient. I bought 85° Bakery bread for breakfast and it was delicious. I think the price is high compared to surrounding hotels, but I think the service is worth it. There were no inconveniences and I had a very comfortable stay. thank you very much.

I just stayed here on a business trip but would not recommend. Details are below. Pros: Check in staff was friendly, bathroom was clean, hotel is close to business area, room had a nice mini-fridge. Hotel has amenities for visitors from Japan (bilingual, Japanese breakfast and snacks, Japanese TV, etc). Cons: Room decor could best be described as ”warehouse”. Muted green walls, gray simulated wood grain vinyl tile floor (no carpet! more about that later), furnishings are a different simulated gray wood grain. King room was big but mostly empty space. Room had a bed, arm chair, desk and cheap chair, credenza. Lots of room to add more comfort type stuff like a footstool or a table to put your drink next to the arm chair. Lots of nuisance maintenance / upkeep issues similar to a typical ”chain hotel”, but they usually don't have them all at the same time. Safe didn't work, showerhead had multiple options / settings but couldn't use them because it was stuck on one setting, one of the lamps worked only if you could get the switch in just the right spot, lamp shades didn't match, stains on the mattress cover and curtains, etc But the biggest issue is the noise. Judging by the unpainted bits of trim near the floor and the gaps under the doors, the rooms previously had carpet. But now with the vinyl floors and apparently paper-thin walls, noise transfers from everywhere into your room. When the guy in the room next door uses his bathroom or watches TV, it sounds like he's in your room. This was especially annoying for me because the guy next door to me was most active from 1-4AM. Needless to say, I didn't sleep much. Also, the A/C units have a sheet metal cover that protects the outdoor portion of the unit. It also acts a speaker for any water that drips down and sounds like someone is hammering on your window. At more than $200/night with tax, I will NOT be staying here again.

I enjoyed my stay and it was clean and in a nice location and very nice friendly staff I definitely recommend

So I'm very kinda disgusted.....first off the room itself is extremely outdated, I mean there is actually chipping in the wood, the Carpet is musty and raggedy the legs on the table is poked out the decor looks so retro, the food in the restaurant made all of us have diarrhea, to top it all off, you guys only have 1!! Microwave for all your guests, this is unexceptable and ghetto, I will be calling ihg, you guys make too much money to not upgrade but that aside, Microwave in the room should come standard This was a waste if my points and there was no other one available for reward nights when I checked yesterday I'm to the pont of tears because I'm coming from Michigan for my daughter birthday who has lupus and is very sick all the time, this was the worst experience you guys are not thinking about the customers Outdated and horrible I want my points back I'm asking respectfully, my daughter and I have lupus our feet and legs swelling alot it is quite a chore to go downstairs to lobby every time we needed to heat up foodIhg told me it's mot against any policy to refund the points he said it's totally up to you, so I'm respectful asking that two of my nights points be refunded and I will absolutely take the other room

I booked this hotel a few years ago, but was unable to travel due to the pandemic. A few days ago I drove from Palm Springs to San Diego and had the idea of staying at the hotel just to see what I had missed. And what should I say? It's really rare to experience a hotel like this. Everything perfectly organized, everything is in its place, beautiful room, very clean, extremely tidy. Next time I'm in the area (live in Europe) I will definitely book this hotel, I can't think of anything better. I'm sorry it was just one night. Thank you very much and greetings from Germany!

Everything is fine, the room is big. The facilities are a bit old, but they are acceptable. The floor is a bit thin and the sound is not good. The sound of the upstairs and downstairs will be heard. Up and down stairs are stairs without elevator

It was my first time ever staying at this hotel and although the room was very nice the first room the gave us was dirty. The bed had been used, the kitchen had trash and food in it, the table and floor was dirty and I booked this room in a middle of a pandemic and the only thing they did to compensate for giving me a dirty room that could have been potentially contaminated with Covid for all I know was wafer of a 16 dollar parking fee. When in reality me and all my friends actually risked our lives and compromised the safely of our immune systems by this hotel giving us the keys to a dirty room. I have stayed at a decent amount of hotels in my age and I have never ever been given a room that had not been cleaned at all. I thought it was especially ridiculous just because I have no idea who had been in that room before us, they could have had covid and we could have brought that home to my family members like that was a ridiculous experience. I did enjoy the room itself once we got a clean one the kitchen is nice and spacious but I just really didn’t like the way they handled the room situation. It was a very unprofessional thing to happen and I did not appreciate how they brushed off the situation like it isnt a big deal as if people aren’t renting hotels to quarantine cause they have covid or what if a traveling nurse was staying in the room and she is exposed to covid regularly? Nice hotel rooms but the customer service could use some work the lady at the desk looked annoyed and I know it’s obviously not her fault but just the lack of care that the hotel employees potentially put me and my friends lives in danger is absolutely ridiculous to me. But like I said nice rooms, but customer service again could use to some work. I would give the room itself 5 stars, customer service at the front desk 1 star.

Location was convenient to walk to supermarket, Del Amo shopping mall and restaurants. Staff was helpful when dealing with my situation out of the usual. Already stayed here twice in 2 months and will definitely come back again next month.

Stayed here for business. Booked a king room, but upon arriving was advised they only had 2 queens available. I am a Marriott Gold member and would have expected to at least got what was reserved. I didn't expect an upgrade, but I did expect a king bed. All staff encountered in this trip were very nice, friendly, and welcoming. I did enjoy the newly renovated rooms, especially the tile floors (which tile is much cleaner overall). However there were crumbs on the table and dried lotion on the outside of the lotion tube, which overall made the room not feel the cleanest. I enjoyed breakfast in the lounge each morning, and I appreciated the trays in order to take the food to open tables outside. As well as the to-go coffee cups so I could take a cup with me to the office. I had dinner one night at the hotel restaurant, which was fast, convenient, and a good overall selection. The outdoor tables overlooking the pool area were nice and quiet. The parking garage never seemed busy and it was an easy in and out. I will return because I frequent the area for business, I just hope I will get the room reserved and it is cleaned more thoroughly.