Sugar Mill Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Sugar Mill Hotel

No.2 of Four-Star Hotels in Tortola
Little Apple Bay, Tortola, British Virgin Islands
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hotel overview picture
Highlights
Delicious breakfast
Free parking
Ideal location
Sparkling clean
Excellent service
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Amenities
Luggage storage
ParkingFree
Wi-Fi in public areasFree
Spa
Library
Wedding service
Concierge service
English
All Amenities
Property Description
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
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9.5/10
Amazing
Cleanliness9.5
Amenities9.5
Location9.5
Service9.5
All 60 Reviews
Surroundings
Airport: Terrance B. Lettsome Airport
(19.9 km)
Airport: Virgin Gorda Airport
(32.8 km)
Landmarks: Callwood Rum Distillery
(2.0 km)
Landmarks: Cane Garden Bay
(2.0 km)
Landmarks: Sunsail
(2.2 km)
Landmarks: BVISUPCO
(2.3 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Studio
4

Deluxe Studio

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Tiffany Prestige
5

Tiffany Prestige

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

9.5/10
Amazing
60 reviews
Verified Reviews
  • Cleanliness9.5
  • Amenities9.5
  • Location9.5
  • Service9.5
Average for similar properties in Tortola
Most Mentioned
E‍r‍i‍c‍a‍V‍a‍n‍B
April 5, 2025
Such a sweet, and comfortable spot. The place is small so you really get to know the owners and other guests. Spending time at the beach bar, the pool, restaurant, or just in our room, it was all very relaxing. The food was delicious and the menu has something for everyone. We were there a week and didn't eat the same thing twice. Would highly recommend the island tour with Rupert. He takes you to all the hidden spots. The massage with Margorie was fantastic. The staff is very friendly.
R‍i‍c‍h‍a‍r‍d‍ ‍S
April 1, 2025
Hotel is ideally set near Apple Bay, with stunning views across to Jost Van Dyke. Booked a 2 night stay to have a complete winddown and the hotel did not disappoint with the quality of the rooms and the exceptional quality of the restaurant. All staff make guests most welcome to make guests feel at ease. We shall return !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 17, 2025
We spent two nights at the Sugar Mill Hotel before our boat charter in Road Town and are so glad we did! After the taxi dropped us off, we were greeted by Vicky, who ushered us into the bar and offered us a cold glass of prosecco - a perfect start to our vacation. We were shown our room and began exploring the grounds. The room was spacious, clean and beautiful - especially since the bed was covered in flower petals on arrival! We used the pool and had two evening meals at the restaurant — two fabulous meals! Breakfast at the waterfront restaurant was also very well done. The staff was friendly and helpful. Can’t say enough good things about Sugar Mill — we will be back!
S‍h‍a‍n‍n‍o‍n‍ ‍J
May 6, 2025
From the moment my husband and I arrived at the Sugar Mill we were warmly greeted with a glass of prosecco and welcoming smiles. The Sugar Mill is a beautiful and tranquil hotel right in front of the ocean. Everything about our stay was wonderful! The rooms were clean and the beds were very comfortable. Our room was quiet and extremely relaxing. The staff were friendly and very helpful! The breakfast by the ocean was our favorite part of the stay. The food was fresh and very tasty. Service does take a little longer at dinner but the atmosphere is relaxing and beautiful so that made the wait a little easier. We felt very safe and even ran in the mornings along the road in front of the hotel. We loved watching the sun go down every evening in the hammocks on the beach. We would LOVE to go back to the BVI and stay at the Sugar Mill. WONDERFUL stay!
p‍d‍e‍s‍l‍a‍n‍d
April 8, 2025
This is our 8th or 9th visit to the Sugar Mill. We absolutely love this place and will be back again next year. Amazing food, great service, great accommodations. The perfect place to relax. We adore Rupert and Andrea (the managers) and the amazing owners (Dennis and Mary). The staff are superb. All in all, a fantastic experience.
P‍a‍u‍l‍ ‍S
April 7, 2025
We just completed our 7th extended stay and definately look forward to our eighth! We've stayed all thruout the Carribean and keep coming back here for all the important reasons. If you want unsurpassed natural beauty, fine, yet relaxed and unpretentious dining, a well managed place staffed by great people and an unbeatable value especially when going all-inclusive look no further. Andrea and Rupert keep everything running smoothly. The on-site chef Bernard has years of expertise creating high quality cuisine. And if you want to buy a villa they'll sell you one. What else could you ask for?
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 24, 2025
A true gem in Tortola. Great staff and hospitality as you wish you would find anywhere in the world. They know how to assist you, even with kids and tell you where the best spots are for your party's interest. They were super helpful in assisting my daughter's Charlotte questions and went above and beyond in finding her solution. Thank you so much for being such a great place.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 21, 2025
Really warm and welcoming location -- and owners/staff. Beautiful (albeit small) beach and pool. Comfortable suite complete with refrigerator, coffee/tea maker, outdoor shower, balcony, and separate bedroom. Made for a special mother-daughter trip.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2025
My husband and I stayed in room 103. What an amazing place! Very clean and well appointed. The view was breathtaking! I love the double glass front doors. At the pool there is an honor bar which is ideal for grabbing drinks for the room. There was a bottle of champagne in our fridge for us. The outdoor shower is so cool! Ate at both restaurants, and both were fantastic. I hope to stay here again!

Services & Amenities

Spa
More Amenities
Internet
Parking
Business Services
Front Desk Services
Languages Spoken
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 24
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.

Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 24 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Frequently Asked Questions

What are the check-in and check-out times at Sugar Mill Hotel?

The check-in time at Sugar Mill Hotel is 15:00-22:00 and the check-out time is 12:00.

How much does it cost to stay at Sugar Mill Hotel?

Prices at Sugar Mill Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Sugar Mill Hotel?

The closest airport is Terrance B. Lettsome Airport, and it is about 38 mins from hotel by car (19.9 km).

What is the cancellation policy for Sugar Mill Hotel?

The cancellation policy for Sugar Mill Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportTerrance B. Lettsome Airport
Distance to Airport19.86KM
Average Price FromAED1725
Hotel Star Rating4