Sugar Mill Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tortola
Sugar Mill Hotel
Little Apple Bay, Tortola, British Virgin Islands
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Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.Show More
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Highlights
Delicious breakfast
Free parking
Sparkling clean
Ideal location
Excellent serviceShow More
Amenities
Spa
ParkingFree
Luggage storage
Library
Wi-Fi in public areasFree
Wedding service
Concierge service
English
All Amenities
Property Description
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
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4.7/5
AmazingCleanliness4.7
Amenities4.7
Location4.7
Service4.7
All 60 Reviews
Surroundings
Airport: Terrance B. Lettsome Airport
(19.9 km)
Airport: Virgin Gorda Airport
(32.8 km)
Landmarks: Callwood Rum Distillery
(2.0 km)
Landmarks: Cane Garden Bay
(2.0 km)
Landmarks: Sunsail
(2.2 km)
Landmarks: BVISUPCO
(2.3 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Studio
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Tiffany Prestige
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
4.7/5
Amazing
60 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.7
- Location4.7
- Service4.7
Average for similar properties in Tortola
AI Summary
Convenient location for exploring BVI islands with easy beach access. Friendly, attentive staff provides outstanding service. Exceptionally comfortable, spacious rooms with luxurious amenities and breathtaking views.
Guest User
February 26, 2025
from the moment we were greeted at the Sugar mill bar, to the time we departed, we were treated as special guests. Rupert and Andrea went out of their way to make our stay special. dinner at the restaurant was excellent, and beat our expectations. Our room was very well equipped and very comfortable with unreal views of the water. we highly recommend the Sugar mill Hotel, and cant wait to return next year. Mike and Debbie Petroff
Guest User
February 25, 2025
Hate to set the bar too high but...in this case, I have to. Sugar Mill Hotel is paradise! Setting, staff, food, attention to detail all rate A+. The managers, Rupert and Andrea, are always available and really seem to do everything they can to make sure you have every wish answered. We have had the chance to stay at many top rated places before, but this one really tops the list. AND, the restaurant is everything others have said....great menu, atmosphere and 5* dishes.
Guest User
February 18, 2025
If you want total relaxation, the best food, comfort, seclusion, beautiful surroundings, wonderful people and the most gracious hosts....than go to Sugar Mill! Tortola is a laid back island with no huge hotels or franchise restaurants. Highly recommend :)
Guest User
February 6, 2025
What an amazing week at Sugar Mill Hotel on Tortola island! Our room was very clean and plenty big for the two of us. We had a spacious private patio with chairs and loungers that included an ocean view. The managers Rupert and Andrea are awesome! They are happy to answer questions and do all they can to make your stay even better. We decided to take the ferry to Virgin Gorda and Andrea booked us a taxi and walked us through the ferry details. We did the all inclusive plan, which I highly recommend, that included all meals, drinks and two excursions. Food was over-the-top delicious! The island tour with Rupert was the best way to visit secluded beaches, enjoy a champagne lunch, plus tour a rum distillery. The snorkeling boat tour was very fun and a great way to enjoy the Caribbean water and colorful fish! We enjoyed our whole trip and felt super welcome by the staff!
Guest User
February 5, 2025
We just spent a week at the Sugar Mill, and it was outstanding. It’s a small, cozy hotel with fantastic staff. If you’re into the large glitzy resorts, look elsewhere. The personal touch (you get to know the staff and managers very quickly) and attention to details is something you just can’t beat. The food is outstanding - we’re honestly still baffled by how they can provide such a varied and delicious menu in such a small place on a small island. Sugar Mill is a gem and we loved it!
Guest User
February 1, 2025
Badly overpriced, not well managed despite good staffers, rooms are up a steep hill with poor parking (we crunched a fender trying to turn around). Masseuse Marjorie was outstanding and she and other staffers were extremely friendly and helpful. Great location.
Guest User
January 31, 2025
We had a wonderful week at Sugar Mill. All the prior reviews are spot on. Yes, you need water shoes for the beach. Yes, the food is fantastic. Yes, you want to take the island tour. We did the all inclusive plan and were happy with everything. Beyond the included actives, we spent a day on Jost @ soggy and Hendo's . a great day. Cabs are really expensive and roads can be dicey. I'd be happy to recommend Sugar Mill to my friends.
Guest User
January 27, 2025
Yes, the views are still incredible but the lack of attention to details was surprising. Excited to have an Anniversary dinner, we were left disappointed on most everything. Most guests were offered seating, we were not and tossed to the side. Our server was sweet but not well trained, as our dinner took a long time to arrive and she never came to check on us. One meal was ok while the other was barely warm and dry(not eaten) never questioned if there was an issue. Management was more content on his computer than mingling with guests. Sorry to say I will pass this restaurant on the next trip as there are friendlier places with exceptional food on island.
Services & Amenities
Most popular business facilities
Spa
Parking
Free
Luggage storage
Library
Wi-Fi in public areas
Free
Spa
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Business Services
Wedding service
Front Desk Services
Luggage storage
Concierge service
Languages Spoken
English
Public Areas
Smoking area
Library
Garden
Health & Wellness
Hair and beauty salon
Spa
Activities
Beach umbrellas
Beach towels
Cleaning Services
Clothes dryer
Accessibility
Handrails on stairs
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 24
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 24 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 24 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.