Hotel Serendipity Tortuguero

Absolutely fabulous hotel with wonderful friendly staff. Cooper the Manager made sure everything was taken care of while we were staying there. The food was delicious and always ready for us when we returned from hikes. The hotel is clean and modern and welcoming. They booked a night hike and boat trip for us which we’d highly recommend. A special shout out to Jonny our guide who was very knowledgeable about the wildlife and made both tours fun and interesting. Many thanks to all the staff. Sally & Ben x

Our stay in this lovely decorated hotel and the private Jaguar Trail experience at 6 am (!) with Johnny was amazing. Thanks also to Cooper who helped us organising an earlier boat connection to Pavona! Very cool guys 😎 Apart from that we could always decide which breakfast we‘d like at what time.

Serendipity Hotel, Tortuguero, Costa Rica In May of last year we visited a luxurious inclusive western-style resort within an hour drive from the Liberia airport. It was lovely with plenty of food and drink. However, we were over 3 hours away one way by car from the real beauties of rain forest and it’s abundant exotic inhabitants. It was very exhausting to say the least to spend most of your day on the road instead of enjoying the wonders of Costa Rica. Later that year we found out about Tortuguero, which looked like a true gem of the Rainforest life based on a little research we have done. Without a delay we immediately decided to explore the island. We found it to be be even better than few Google searches have revealed. The Tortuguero island is located a smooth and picturesque 2.5 hour drive from the San Jose airport and then 40 minutes by boat, which seemed more like a Disney jungle cruise. At the dock we were greeted by a friendly Serendipity Hotel representative, who was holding a sign with our names on it. The moment we set our foot on the island the hotel staff made us feel welcomed and at home! The Serendipity hotel itself was only a short 4 minute walk from the dock. And the location could not be more perfect: right in the middle of Tortuguero and only few hundred feet away from the National Rainforest park, ocean beach and a river with a large variety of restaurants. Friendly hotel staff was on site 24/7 always ready to help or provided the needed. For meals we had a choice of tasty traditional Costa Rican menu. And for breakfast we had an option of traditional American. The hotel staff went above and beyond to make vegetarian meals for me that I absolutely loved. The hotel’s clean modern rooms with super quiet AC units in each was a true luxury. What a change compared to a Marriott hotel in San Jose where I could not sleep due to a noisy AC. We were in the middle of the rainforest for 5 days! Canoeing, kayaking, walks in the virgin Rainforest, climbing a dormant volcano, night walks with a guide to explore the island’s nightlife and amazing sunsets…I took so many wonderful photos, that we keep going thru even now, several months after our trip. Having experienced such a paradise, I can say with a definite certainty there are no more all inclusive resorts for me…only Serendipity Hotel on Tortuguero! In conclusion, we will definitely go back to Tortuguero soon, as the place feels like home with amazing ecotourism opportunities and wonderful at home like comfort of the Serendipity hotel.

Serendipity was a great choice for our group! The booking process was quite easy. Direct communication through WhatsApp from booking process to throughout our stay was very quick. The staff was excellent! They were very friendly and attentive throughout our stay. The meals were very good with many options. They go out of their way to accommodate your schedule and meals are served whenever you want. The location is perfect for tours, walking in the park and strolling the town. The rooms are spacious with an air conditioner that cools the entire room and a high speed ceiling fan! The bed was very comfortable and we had plenty of hot water. We would definitely stay here again.

Tortuguero was our first stop in Costa Rica. The welcome from the staff at Hotel Serendipity was amazing. They met us off the public boat with a warm welcome and took our bags to the hotel. It’s more 6 apartments than a hotel but the rooms are amazing. Very modern, super clean. What sets this place apart in addition to the great rooms are the staff. They are absolutely lovely - especially the women who made our breakfast and dinner. Nothing was too much trouble and unlike some places the warmth and friendliness appeared genuine. This was our first stop in Costa Rica and it truly made us happy that we had picked this hotel. Don’t hesitate when booking, just book it you won’t be disappointed.

Out of the 29 countries I’ve visited and all of the places I’ve stayed, this hotel has THE BEST hospitality. Their communication was exceptional from the beginning. We missed the last public boat to Tortuguero and they helped arrange a private boat for us. Our rooms were always clean and the staff was so friendly. It was really nice to have comfortable beds, air conditioning and hot water if we wanted it. When I come back to Tortuguero, I will definitely stay here again. Thank you so much for everything!