Oasis Palms Resort

We were booked for a couple months when we got a notification that our room was canceled. We did not cancel the room and promptly called them to get that issue corrected. After a delayed return call, our reservation was restored. Their cancellation policy is a complete loss of funds. I heard from some locals that this maneuver is becoming common. Our flight was delayed, and we got to the motel, because it is sure not what I think is a resort. Regardless, it was just after midnight when we finally got to the property. We opened the door then locked it to go back to the car for the rest of our belongings. That was the last time that that code worked. We messaged the provided number that we received a message from. We have never received a message back from them this was on the 7th of March today is the 24 of march. We drove around for a couple of hours looking for a room for the night we found nothing, so we were forced to sleep in the rental car for the first night of our vacation. Good thing we rented a car and didn’t uber. In addition to that there was only 1 set of towels per person for a 9-night stay. not even two full rolls of toilet paper. There was a laundry facility that we could use to wash and dry our towels; however, it was out of order for all but the last day of our stay, so not very helpful at all. There were four pillows but only 2 of them had cases for them. The floor was all hard surface but could have used a little sweeping during the stay, there was no broom or dustpan or a vacuum for that matter to try to tidy things up. The pool was full of water, and they appeared to be working on it but, that was posted no swimming for all but the last two days. We will never even consider renting there again and will flat out tell everyone that asks where to stay in TI, it will be a resounding no for Oasis Palms “resort” but will for sure recommend Treasure Island as a destination.

I was staying there paying a weekly rate. Had just paid for new week. Hurricane Helene hit place flooded. Had to leave. They wouldn't refund my $350 week I paid for or my $200 deposit. They stole my money. Said I'd have to go to small claims court

I would give this dump a ZERO if I could!!! People DO NOT STAY THERE it's a big scam!!! The rooms have cockroaches! They have traps in the kitchen areas. There is no maid service. You clean your room and laundry all the beding/towels in a coin machine. No onesite ever for maintenance! They rent some rooms out to people that have no place to go. That didn't bother us. It's the filthyness!! We decided to leave due to the conditions and wanted our money back. Well that hasn't been seen yet. We filled a complete and hheaded to Consumer protection fraud in Florida. Police Department told to write reviews to help others

We have stayed at the Oasis Palms Resort 11 times over 13 years. We missed two years due to Covid 19. In October 2022 we were told the Resort had been sold and was under new ownership and management. Upon our arrival in December and checking in, we found the office had moved and there were a few different regulations in effect. Some, we come to find out, had been put in place by the previous owner during our two year absence. After some discussion with the new manager, Elena, any issues were resolved and we settled in for three and a half months. We found a few items missing in the kitchen that we were used to having and didn’t bring with us. After discussing with Elena, all was resolved to our satisfaction. We thoroughly enjoyed our stay and found the place to be very friendly. Elena was very helpful with any minor concerns that came up. We also met the owner and found him and the staff, Julie and Fred very accommodating and pleasant. We also love the proximity to the beach, boardwalk and restaurants. We highly recommend it!

Elana made sure we had exactly what we needed. She went above and beyond representing oasis Palms, our room was beautiful very very clean. The grounds are well kept and the people that work here are phenomenal. Elana even made herself available to us after business hours when we needed something or had a question that is outstanding customer service we will be back. Thank you so much for everything. Karen & Geneva

Great resort, everything is accessible and staff is very friendly. Shoutout Elberth “Adrian” Raul and Jose Ceballos were excellent bartenders who made us feel like a priority every time we visited the bar. These guys made our trip that much more awesome!