Mystique Trinidad by Royalton

The hotel provides spacious, clean rooms with city views and excellent service. It also has a beautiful swimming pool and is located in a safe area with a fantastic view of Trinidad's colonial city.

Everything and I mean everything about this hotel is 5 star My wife and I reserved this hotel because we were looking for a small hotel in city. We reserved a room.for the week with map (modified american plan). We arrived a few hours early. The security guard and receptionist both welcomed us by name. From the moment we arrived until we left, all the staff were extremely respectful, professional, courteous. Always ready to respond to all our needs and questions without being at all intrusive. Every detail was arranged ahead of time. We have never been to another hotel where my wife was treated with so much respect. The hotel is located at the top of the hill, our balcony had a view of entire city, with amazing sunsets everynight. I usually make a special mention for staff members who are special or spectacular. At this hotel it is unfortunately impossible. Every member of the staff here from manager to housekeeper has been amazing. It would honestly be unfair to mention anyone in particular. When not if, my wife and I return to Trinidad we will return to this hotel, without a doubt.

Tried to book the hotel online while we were in Havana. But due to the problem with Internet in Cuba we couldn't. As we didn't have anywhere to stay when we got there we were desperate. Rang the hotel directly but they wouldn't accept a telephone booking. Eventually had to get someone from the uk to book it for us. Stayed 3 nights in the deluxe room. It was beautiful. Very comfortable large bed and view over the mountain. The 24 hr bar has a large sitting area and a terrasse with comfortable seats where you can sit and have a drink and light food. Lovely swimming pool. The staff very friendly. The breakfast and dinner at the restaurant were good too.