Anonymous User
December 16, 2023
Environment: A mess, construction tower crane room! I booked a two-bedroom apartment because I thought it would have a good view, but it turned out that it faced construction and couldn't see the bridge or the scenery! Pictures 1 and 2 show the view of a two-bedroom apartment. Do not book a two-bedroom apartment. The construction will continue until night. The doorway is dusty. I saw seven or eight buildings being built under the bridge, all of which block the view, unless you want to see the tower crane. Although there is no construction on the other side of the first room, there is no view. The view from the first room is a pile of scrap metal under the sixth floor.
Location: There is only a coffee and bakery downstairs, and the rest is very desolate. It takes about 15-20 minutes to go to the activity meeting point at the city center port terminal. It is a little closer to walk to the bridge, but when you take a taxi to this location, the driver refuses to drive in due to construction. . Dragging suitcases around in the winter is really hard.
Service: No service! Here comes the point! After placing the order in advance, there was only an email from Ctrip, but no apartment reservation email, and no one told you that the apartment reservation email must be sent to you after 15:00 on the day of check-in, which contains self-check-in information.
Remember! If you arrive in Tromso before 15:00 that day, you have to stand there dragging your suitcase in the snow at minus 20 degrees Celsius! Only Ctrip will take care of you if the service is good, and may ask you to wait patiently, but there is really no lobby, no front office, and you can't find the door. It's just waiting in the snow!
Hygiene: I originally booked an apartment so that it would be convenient to do laundry, but because I still didn’t get the key email, I explained the situation directly to Ctrip and canceled it, but the agent refused to cancel it. In the end, Ctrip had good service and helped me cancel it! As a loyal user of Ctrip, this point is all for Ctrip service.
There is really no need to live in this apartment. It is a shame. There is no service, no front desk, no warm place to wait for their mails, and they are unreasonable. The construction at the door is as noisy as a garbage dump. No one cares about it. I left immediately and changed it that day. The Radisson Blu at the pier, in fact, any hotel in the city center is very good. Don't stay in this apartment. It might be better if the construction is completed in a year, but the so-called view of the apartment is also completely blocked by the new house!
I really don’t recommend it! ! ! Don't come here to suffer! ! ! Finally, I would like to thank Ctrip for the good service and professional handling! high speed!
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