Guest User
June 16, 2025
Very bad random deductions, breakfast was included in the booking, and I confirmed with the hotel staff when I used the breakfast. The other party also said that although the receipt was printed, no money would be deducted. After checking out, the breakfast fee was directly deducted from my debit account. After asking, they said they would refund the money, but when I asked again about the refund progress, the system replied that I had not refunded the money, and the platform had not processed it. They said that the other party had already started the refund and asked me to wait. It's really terrible. Who has time to keep watching.
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