Best Turner Hotels

"Good location for what we needed, easy check-in, common areas are nice. Room was poorly cleaned with a great deal of dust on bed head, crumbs on the chairs and hair balls on the floor of the shower. Given it's on a main road it should have double glazing. The air-conditioning did not work and it was a warm night. Housekeeping tried to barge in at 9:40am - check out isn't until 10am and I'm not sure why I should be bothered before then. On the whole I would not go back and did not find it value for money."

"Close to the city center, clean rooms, warm reception, and a simple breakfast. Just remember that Australian hotels usually require you to bring your own toothbrush and slippers."

"We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests."

"We stayed one night in the Hotel which is in a wonderful location close to Lonsdale St. The street has a lot of great places to eat and wonderful shops with a great vibe. The room we stayed in was modern but very small and dark. It faced the courtyard so not much light came in to the room in the daytime. In that sense it felt a bit like a cave. Personally I prefer a light space and a view of something. Our view was to the rooms opposite us, that was it."

"The hotel's prime location on Canberra's main street is a definite plus. My room, although small, was clean and included a water tank. The shared public bathrooms were also well-maintained, offering essential facilities and clean showers. The only significant downside was the noise level. Being situated along a main road meant that traffic noise was noticeable, particularly in the evening."

"The hotel location is very good, the station and shopping center are very close, the hotel service is very good, the rooms are well furnished, the lobby is very welcoming, the facilities are complete, and the rooms are very private."

"Quiet and comfortable, clean and hygienic, large room, not too high a floor, complete facilities, good experience, and great service attitude."

"This time, the order is more urgent, so the price is expensive. The room is big, the facilities are complete, clean and hygienic"

"This hotel provides a clean, modern, and reliable experience for customers such as myself. The rooms were spacious, and the bathrooms were hygienic. The aesthetic of the hotel itself gave a modern, relaxing feeling and is a great choice for those who decide to travel Canberra"

"Was great service - good rooms - friendly staff. Only issue was parking was a little busy & squishy - no dramas. Overall really good experience!"