Hampton by Hilton Turpan

Really exactly what you would expect, super new and clean. Perfect location. On this visit Xiao Liu has been especially helpful in helping us plan our day and arrange a driver. She’s the best!

From check-in to check-out, your staff was incredible. Breakfast spreads were awesome. Room is clean, thanks to housekeeping. Thank you for a lovely experience!

Hotel location is perfect with many eateries and shopping areas nearby. Breakfast is perfect with many choices. What really stands out however is their service. We were given a free room upgrade when we arrived. The view from the 15/F through the large bay windows is just superb. The hotel manager speaks good English and goes out of his way to assist us getting our excess luggage sent out by courier. Our train tickets to our next location (Urumqi) were cancelled the day before our travel and the manager gave us good advice on the options. Other hotel staff were very courteous. Nice free transport to the train station when we left too.

Good and elegant but need to work to make the breakfast more western

Service is very good - large room comes with free shuttle, nice sumptuous breakfast and cosy - just that room doesn't cool down nicely. Other than that, good price.

Swish modern hotel that makes an ideal base for trips to the surrounding sights of Turpan. Large clean rooms with powerful shower, great buffet breakfast and well located in the downtown area close to shops, supermarkets, and eateries - including a night food market - all within five minutes walk. As non-Chinese speakers it was really helpful to have the support of guest services manager Caesar who helped us organise transport, and was only a phone call away in case we got lost. Walking distance to the museum and bazaar, the hotel had a nice bar and lounge area to kick back in.