Premier Inn London Twickenham Stadium

The hotel is tired, our bathroom was awful. There was mould on the tiling and the paintwork was damaged. We were not happy that the door between reception and the rooms was propped open ensuring that there was no security at all. Parking was fine, plenty of spaces. The pub that was attached, although not part of PI, was okay although prices of lager, £6.85, was ridiculous. This isn't even London, just a suburb. As for the WiFi, I give in with these people, when they say 'Ultimate WiFi' and it's 8Gb that's laughable.

Reception staff friendly & helpful. Pub next job very welcoming. Room quite grubby! However….don’t ever plan a stay in a heatwave!!! We had 2 fans thankfully, which is the only reason I didn’t pack up & drive home. It is insanely hot, sticky & uncomfortable. Felt like sleeping in a sauna! Room temp was 31!! If I’d of had another night booked, I’d never of stayed….they definitely need to sort air con.

I have stayed at plenty of Premier Inns, and this is one of my favourites… Easy spacious car park was a great start, amazingly quiet room considering the position of the main road, and breakfast cooked to order! Sharon at breakfast was one of the best staff I have ever encountered at any Premier Inn.

Great location. Walking distance to Whitton train station (5 minute walk) and free parking at the premier inn. Sadly the premier inn was worn down. Our family room was standard, no air con, the pull out child’s bed was like sleeping on a plank of wood. The room needed a refurb but had what we needed. The hotel was secure, the lady on reception on arrival was friendly but the next day there were two members of staff who didn’t acknowledge us. We paid for breakfast which was in the pub next door who were friendly, best customer service I’ve received in a long time. Breakfast was fresh and hot. Would definitely visit there again. Overall the premier inn needs a refurb!

Just had a one night stay here and it was terrible. Considering they doubled the price from a normal nights stay it is not what you would expect for over £200 for a nights stay Booked a double room which had only 1 towel The Thermostat was broken and would not lower the temp but could not have the window open as the noise from Heathrow was LOUD Curtain would not open on one side Toilet leaked every time you flushed it spilling out soiled water onto your feet/socks and the floor. This was a known problem as reception said they had someone in to fix it and from the state of the furniture it had been leaking for some time We then had the pleasure of the person in the room next door snore all night so we got no sleep as they were snoring, it was too hot and if the missus had been willing I was ready to leave at 1am so I could drive 3hours back home to sleep

This was the best Premier Inn we have stayed in, the staff all had a welcoming smile, the rooms were spotless and a good size and the bonus was the free car park. We chose this hotel for its close proximity to the stadium as we were visiting for the Rugby but it exceeded our expectations. The pub next door was great as well, and we would definitely stay again.