Guest User
December 27, 2024
If I could give zero stars, I would. We walked in and booked a AC room for 2 nights for Rs. 6000. No windows in the room so we asked twice if AC was working and we were assured they were. To our surprise, AC didn’t work in any of the rooms. They have intentionally turned off the cooling. They lied to us. No refunds were offered for the inconvenience. Instead of apologizing, front desk manager was extremely rude and mannerless, surely need customer service lessons.