Rezen LongUU Hotel (Wulanchabu Wuyue Square High Speed Rail Station)

Very, very bad~ I have never stayed in a hotel with such poor service~ I am so angry that I can't calm down until now Traveling from Beijing to Ulanqab on the Dragon Boat Festival, I read the guide and said that it is best to live in Jining. Tired of playing all day, I took my family to the family room at ten o'clock in the evening. It is the most expensive room type in the hotel. As a result, the air conditioners in both rooms were cut off just after taking a shower. I called the front desk repeatedly. At 12:30 in the evening, I called the security guard and the electrician to repair it, which affected my rest. The key point is that they all said that it could not be repaired. Yes, they are fully booked and cannot change rooms. In the middle of the night, we couldn't find a hotel again, and the quilt was very thick. The whole family could only endure the heat and didn't sleep well. The next morning, I asked the hotel manager to intervene and ask for a solution. The manager said that it was indeed their problem. , I can only accompany me personally for a little damage fee. I called Ctrip's customer service to complain, and they came forward to negotiate with the hotel and still refused to compromise, saying that compensation is fine, but they must ask me to cancel the order and not give negative reviews. I was so angry that I said no compensation, but I must report the real situation to everyone. They charged me the full amount of the room fee when the facilities were not perfect. I hope everyone keeps their eyes open and don't stay in this hotel. There is no management at all, and they are unwilling to solve problems.

The room is spacious and no smell! The equipment configuration is convenient, and it is very convenient to use the console for making tea and washing fruits! The bath and supplies are also comfortable! The hair dryer is convenient for drying long hair! The thoughtful and thoughtful service is very comfortable! Breakfast is rich and varied! Meal service is thoughtful and serious! In the reading corner in the lobby, it is very pleasant to have a cup of tea and read a book! The gym and laundry room on the 21st floor are free to use, and the concept of meeting the needs of guests is very fashionable! The hotel is very close to the high-speed rail station, Wanda Plaza and Wuyue Plaza, with convenient transportation! Direct bus! Especially suitable for leisure vacation! relax! Very satisfied with this trip! Give this hotel a big thumbs up! ! !

Overall not bad, you can see the night view as shown in the picture I'm most afraid of the cold at night, the heater is very hot, not too cold, very good It's also very clean, which is the most important service attitude is also very good There is free parking at the door, it is close to a friend's house, so I will book here The sound insulation is average, you can hear loud conversations in the room next door 1 morning from Ctrip, 1 morning from members, should double breakfast When my husband went to have breakfast, the waiter said there was only one breakfast I don't want to wake up or eat anyway, it doesn't matter

The room is spacious and bright, and the area is very large. It is also very convenient to take a taxi downstairs. The room is very clean and the service is very good. When entering the lobby, it is necessary to carry luggage and pour water, which is very good.

酒店位置好找 房間乾淨整潔 工作人員服務態度贊 烏蘭哈達火山太美了吧 五一有活動 氛圍感拉滿

房間特別大，很乾凈，採光也好，值得入住👍