Hilton Garden Inn Umhlanga Arch

Housekeeping is efficient, and our room was kept spotlessly clean. The range of bathroom toiletries are Eveleyn & Crabtree. They are a real treat to use. High quality linen, and towels provided are of exceptional quality. The design of the room is modern and carefully planned to make your stay comfortable. There is a vast choice of different types of food for breakfast including many health choices. Their food is world class. A well designed gym with high tech equipment, towels, and fresh water for guests. There are also washing machines at your disposal! Staff went out of their way to assist us. The staff at reception and room service are attentive and efficient too. We felt extremely safe, and they also had emergency drills of which the staff had to follow. It is my number 1 hotel to go to in Umhlanga.

I recently stayed at the Hilton Garden Inn Umhlanga Arch and had a mostly positive experience. The location is fantastic, right in the heart of Umhlanga with easy access to everything. The room was lovely and super comfortable, which made for a relaxing stay. The breakfast buffet was amazing,delicious and with plenty of options, which was a great way to start the day. However, the restaurant was way too hot. It felt like everyone was trying to grab a fan, and I honestly think they should either switch on the AC or find a better solution for cooling the space. The pool was nice and well-maintained, and it’s heated, but honestly, it felt a bit strange to swim in a hot pool during summer. I think the heated pool would be much more enjoyable during the cooler months, like in winter. Another downside is that they close the pool way too early….7 pm is pretty unreasonable, especially in a place like Umhlanga where you want to enjoy the evenings. Overall, it’s a good hotel with great amenities, but the restaurant temperature and early pool closure definitely need some attention.

The service was good, the food was good

Coming from London to SA for the first time , I was a little worried about my safety. But this hotel has got a good sense of security and It’s a worth the price . They have nice and clean environments. I recommend this to anyone who wants a comfortable stay but affordable.

A great hotel with a great breakfast buffet

Amazing place Top service Worth another visit Great for family, couples, business, caters for everyone Close to the airport Great quiet beach nearby Friendly staff, all staff, security, cleaners, receptionists, barmen and women! Just great people and professional. My to go to hotel in Durban