Popular Unzen 4-star Hotels

This hotel is located right in the center of Unzen, a volcanic area. You can see the hot springs from outside your window and from the hotel dining room. It is beautiful inside. Each room has their own (onsen) hot spring bath which they clean each day. Our room faced the mountain. All the rooms include drinks and food. We opted for the breakfast and dinner which was a good decision for us as we did not have a car. The dinner was fabulous and well worth the extra money. The service was impeccable and everyone was super kind.

A very good hot spring hotel. We chose the one-stay, two-dinner package. The price is relatively beautiful. The mountain view + lake view are very beautiful. Ms. Miyoshi Mao who checked in was very patient and explained the relevant matters to us. The person who led us to the room, made the bed, and checked out was another young lady with bangs who was a little fat. Her service attitude was very good and she was also patient! I like her very much, but it's a pity that she doesn't have another name brand. I don't know her name. Hygiene: Very good, very clean. The sheets were brand new when the bed was made, and the towels and bathrobes were very clean. Environment: So beautiful! The transportation is convenient and it is not big. It is very comfortable to walk around. There is an express bus that goes directly to Nagasaki City in one and a half hours, which is very convenient. The room itself was quite large, very standard Japanese style room. In addition to shared bathrooms, rooms also have their own bathrooms and bathtubs. The toiletries are from Pola, which is very good. Facilities: complete. The toiletries provided in public bathrooms are of good quality and variety. There are indoor hot springs and outdoor hot spring sauna rooms, and towels and ice water are provided. The only drawback is that the shoe cabinet on the ladies' side is not very useful. I almost couldn't get my slippers out hahaha. Then I also hope that there will be a staff member on duty there to solve guests' emergencies. The service was excellent. A shuttle bus was provided to take us to the main road, saving energy and time. There is a small shop inside the store selling souvenirs at affordable prices. I bought some and liked them very much. The open-air hot springs and the scenery in the room are so beautiful. Unzen is a town that I will go to for vacation again. Let’s talk about the food. Breakfast and dinner are both exquisite and are the legendary kaiseki cuisine. The guy who served the food was gentle and patient, very nice~

An hour and a half by taxi from Nagasaki Station. To the famous Unzen Onsen. It feels like a small Owakudani in Hakone. The inn is this inn when it comes to Nagasaki. Stayed in a separate private room with an open-air bath. The Sukiya-zukuri made by the Miya carpenter has a cool appearance and a splendid building with pillars, but the facilities inside are a long time ago. The garden is wonderful, the open-air bath is the best, the hot water is moderate, and the amenities are substantial. There is a set of cosmetics of a certain pearl in a resort hotel in Tokushima, and the feeling of service a long time ago is undeniable. The number of dishes was too large to enjoy everything. Sashimi is normal, probably because the season I went to was not good. The meat was fatty. However, the staff was really impressed. I am admired by the politeness, cleanliness, and behavior. I think it is worth staying only for the staff's hospitality service.

I stayed here for several nights at the end of the year. As a result, I was not able to have a satisfactory stay. It was recognized as a long-established luxury inn that will reopen on December 15, 2022. The building is certainly new, and since it was a premium suite, it had a semi-open-air bath. I decided on a suite because there was also a lounge that was limited to 7 suites. The selling point of the suite lounge was the upscale atmosphere created by the fire, but on the second day there was no fire at that time. Tea time is just a coffee machine and dry goods. Bar time is sparkling wine, red and white wine, and dry drinks. During the two days, I only met one other customer. I guess everyone feels that it cannot be called a lounge. There's no benefit to me since I can't drink coffee. When I informed them, a plastic bottle of water was left for the next day. That's the extent of the response. You should learn what a suite lounge is like at other luxury hotels and inns. There were times when the shops were closed despite the opening hours. I was also looking forward to the bar lounge and tea lounge, but when I opened the lid, I was told that they weren't open yet. This was also a criterion for choosing an accommodation, but it is still in a state that cannot be called a grand opening. It's like a scam. The taste of the food was neither good nor bad. On the first day, the customer service was poor and I felt like I was in a pub. It wasn't worth the price. From the 2nd day after the complaint, we changed to a firmer response. At dinner on the first day, something that wasn't on the menu suddenly appeared. The first explanation was that the ingredients were not available due to the snow, but when I asked the proprietress, she informed me that the menu had changed since that day. The first explanation was a lie. The ingredients are covered in everything from abalone to fish to vegetables. It's just one meal. Although the quality of the spring water in the semi-open-air bath in the room is good, the bathtub is so small that you can hardly take a bath by yourself. I don't understand the concept at all. Also, the temperature of the water is not stable, and I feel it fluctuates between 38℃ and 45℃. It was on the second night that things stabilized. One of the causes of these dissatisfaction is the lack of information dissemination. On the inn's website, there is almost no information about the rooms, facilities, meals, services, etc. The linked blog has not been updated since the completion ceremony was uploaded on October 24th. Also, SNS linked on the HP. There is almost no posting on Facebook or Twitter. In this day and age, customers first look for information when choosing a place to stay. There have been almost no reviews on accommodation sites since the reopening. It's a devastating situation. It was written in a few other reviews, but they said they had been contacted by phone in advance. I didn't have one at home so I called from here. At that time, I mentioned SNS, etc., but the woman who answered the phone laughed and said, ``We don't have any staff.'' By the way, I haven't received a reply to this review yet. I believe that another reason is the management. This shows that customer service education is not standardized. What's more, I felt that the proprietress' response was a one-sided attempt to evade responsibility. The staff. Apart from serving on the first day, everyone was working really hard. For their sake, I think it is necessary to look back on the current situation and live up to the name of a high-class ryokan from the customer's perspective. I did not dare to request a discount this time, but the discrepancy between the price and the service was very large. It's a great shame, considering that it was a place we had fun with several times a year, and even more so, as a yearly celebration. In the introduction of a certain HP, it was written as follows. Founded in 1929. It has been used by His Majesty the Emperor and Crown Prince, and by literary figures such as Hakushu Kitahara and Ueharu Noguchi, as well as by Hibari Misora ​​during her performances in Kitakyushu. This gives the impression that it is a prestigious and wonderful inn. I just regret my own wisdom.

Kai Ureshino is located right in front of the Nagasaki bus station. The hotel building itself is not particularly attractive. In fact one can easily missed the hotel. It is a modern design hotel, with the lobby lounge with floor to ceiling windows facing the hot spring. The staff nicely introduced the hotel info in our room. All the hotel rooms are facing the hot spring. It is a nicely proportioned room arrangement. This is the second time we stay at a Kai onsen hotel. The shower room is very nice, with a separate toilet. The dinner and breakfast is served in the same restaurant. All dining rooms are partitioned to preserve privacy, though you still can hear people talking loudly. The food was sumptuous and fresh. The hotel offers some activities inside the hotel for guests. We picked a lesson and trial of letterpress printing, it was fun and got an experience of traditional printing on a postcard. The onsen is a minute walk from the lobby and has no roof. We need to bring an umbrella to walk because it was raining. If a roof is built it would made the walk easier. The good thing about Kai is that the check out time is 12:00 noon so that you have more time to enjoy the hotel.

This is a wonderful ryokan managed by friendly and hospitable staff. The bosses also serve alongside with staff. The ryokan is well-kept & the decoration is chic. The rooms are big enough to sleep 2 adults & 2 children. There is parking directly in front of the hotel which cost will cost you ¥250 but the hotel will reimburse you. The food quality is high and the private onsen is spectacular! The surrounding is nice & quiet. There is a Lawson just less than a minute away if you need to buy something.

I was as little apprehensive staying here given the poor ratings, but I couldn't have been happier. Staff were friendly, and made an effort, although only 1 reception girl spoke any English. I had a Japanese style room overlooking the lake. It was massive, and very comfortable. The only issue was that the windows weren't double glazed, and it was freezing outside (-8c overnight), and the sitting area got extremely cold. I guess it doesn't normally get this cold though. The room was warm with the sliding doors closed. The onsen were perfectly acceptable. The rooftop one was great in the snow! I had half board. The food options were extensive at both breakfast and dinner. If you don't eat Japanese food the choice will be quite limited though. Good selection of free drinks, and decent selection of paid for alcoholic drinks. There's loads of common areas and places to relax. A previous commenter mentioned the long corridors, which is true, the wrong room can mean long walks to the onsen and restaurant. Overall, 5*. But remember this is a JAPANESE hotel, catering to domestic tourists, so don't expect an international style hotel!

highly recommended This year, the hotel with the best experience of ”one berth and two meals” in Kyushu, Unzen Fukudaya, has been managed by the family for 50 years, and is now the second-generation operation. Inquiries: info@fukudaya.co.jp The most important thing is that there is a patient and careful Chinese young couple working in the store, one is responsible for the front hall and the other is responsible for catering. Traffic problems. Dinner was good, sulphur springs were good, and it was not expensive to book a private pool, which was great. Very worthwhile hotel, will organize friends to go next time! Reminder, there are Island Rail 1-day or 2-day tickets sold in Isahaya (Adult 3500 / Child 1750 yen, including trains and cars). If you go directly to the hotel from Isahaya, it is recommended to take a bus directly in Isahaya , About 50 minutes. If you want to take a small yellow train deliberately, you must get to the main station Shimabara, change the bus in the direction of Unzen at the gate, and it will take 2 hours to get to the hotel.

Hotel location is good, go right and turn to the hot spring shrine, then enter the hot spring hell area, walk about half an hour, a very good feeling. The breakfast is rich and the food is served. We live in a Japanese tatami for six people and are very suitable for family trips. The hotel is too old and some facilities can't keep up with the new hotel. The parking lot is large and there is no problem parking. The fly in the ointment is likely to be economically depressed. The nearby restaurants have not been opened. After a long walk, the supermarket's talents have been asked to find a delicious restaurant (the hotel will turn left about 500 meters after going out). There is also the hot spring water is too hot, higher than 40 degrees, can not stand for a few minutes.

From the approach to the entrance, lobby, dining, library, etc., everything is a photo spot. The room (superior twin) is a classic and simple furnishing of the wooden center (especially impressed by the opening and closing of the wooden frame window). The quality of the equipment and amenities is high, and it seems comfortable even for long stays (however, the leakage of the fashionable hand shower in the cat foot bathtub is x). Dinner is a French course choice. Dare to leave the smell of jibie and thick saw It was a traditional taste to enjoy the so. The large communal bath was made of Western style with stained glass, but it was a little disappointing because the hot springs were colorless and odorless. Overall, maintain the service level in a shortage of staff Therefore, it seems that the number of guests is limited (there were more than a dozen pairs on Saturday in late October), and the side to use was very comfortable. However, I was impressed by the tradition of classic hotels and the attitude to maintain this. , I was satisfied enough this time, so I honestly think that I don't have to revisit for the time being. Especially with the impression that there are few young staff, and when I review it from a new (young) perspective, It seemed to be a more attractive hotel.