3-Star Hotels in Urban

- Amazing building and gardens overlooking the sea (west coast), you can’t believe you’re staying somewhere so beautiful for that price. Unbelievable sunsets! - Staff are so friendly - particularly Richard (front of house), Catherine the chef, and Joel the Masai guard - Service is brilliant - they will take in your bags for you and do all they can to help you - We stayed one night after a late flight from the mainland as it was close to the airport - great location and meant we didn’t need to drive into Stone Town which is not fun to drive in - Free and secure parking - WiFi - Incredible breakfast which is included (!) - So cheap for the level of service you get - We liked it so much that we decided to come here for dinner on our last day in Zanzibar which was delicious - The car we had rented broke down outside the gates, blocking the driveway. About six staff members all came to help us push the car up the hill and out of the way, which was so kind. The manager also called our car rental company for us to ask them to come and fix our car. While we waited, they gave us a welcome juice drink and took in our bags. They are amazing. Only cons are that the bathrooms are a bit tired and could do with updating - though for the price you wouldn’t expect much better! There’s also no air con but I didn’t get too hot.

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

The Coconut House provides a great place for travelers to relax after a busy day. The Coconut House offers a pleasant stay in Urban for those traveling for business or leisure.This hotel makes a great place to kick back and relax after a long day of sightseeing.

The hygiene is very average. The bed feels unwashed. There are unknown hairs on the sheets. If you stay here, it is recommended to bring a disposable three-piece suit. You have to bring your own towels. They only provide a bed and a place to shower. There are a lot of flies in the dining area, and the beach behind is full of garbage and seaweed. The service is very good, whether it is the front desk or the restaurant staff. The eggs for breakfast are not bad, and there are a few kittens.

Facilities: complete Hygiene: very good Environment: very good Service: Very Tanzanian, very good

I booked my stay in Stone Town for 1 night as I had a late flight. It was really cheap and really easy. The rooms were clean and the staff (Abdullah) was very helpful in booking airport transfers for me and my friend. What can sometimes be a stressful time was made easy and quick because the staff booked reliable taxis and they also had grear knowledge of the area. I was a little worried when the check-in time was for 14:00 because we arrived at 12-noon. However, the staff got a room ready for us very quickly and we manage to be able to put away our luggage in a locked room giving us few worries. For the price this place is a steal!!

We had drinks here one night and dinner and drinks another night. Both nights we watched the sunset, and it is beautiful from this hotel! They make good drinks and the staff are lovely. We will definetly recommend, if you are looking for a good place to get food and/or drinks while having a first class view of the sunset :-)

It's a great apartment in Stone Town. I highly recommend it. The flat was located in a great location since it was very close to the centre. The comfortable bed was soft enough (an issue I often find)—friendly and helpful staff. I wish I could have stayed longer.

Historic, comfortable, character, and AC units which help with the heat. Owner was so kind and accommodating when we needed a room last minute on NYE after a failed Airbnb. Includes breakfast cooked by a lovely young woman and we ate it on the private rooftop terrace. Walkable distance to everything in stone town!

The Swahili House is well positioned in the old town and is an authentic renovation merchants house. The rooms are simple but spacious, clean with aircon and hot water. The staff were all welcoming and accommodating. They helped us find our way around d and even escorted us to an atm! The roof top restaurant is one of only a handful in the old town and offers great views of the city. The food might be a little more expensive because of this but it was good. A good breakfast is served on the roof also. Overall we very much enjoyed staying here.