Paradise Beach Resort & Spa

Enjoyed our stay wonderful service.

If you want to enjoy your holiday, please do not book at this resort! The first day we arrived in the evening around 23:00. To check-in, they are making a copy of your passport (while this is not happening in other resorts in zanzibar or tanzania). Coming in to the room we saw that the beds were full of stains and there was a huge nest of insect eggs in the shower. After going back and forth to the reception they finally changed the bedding and removed the insect eggs. The next day they came for a deepcleaning of the room. The power at the resort keeps falling out, hence your aircon will stop in the middle of night. In two weeks time this happened a couple times every night. Everytime, we woke up from the heat and then noticed the aircon was off again. We also stayed at another resort where there was no power outage at all, thus this was a problem specific to paradise beach resort. Likely due to overload on the power network. At a certain point the aircon stopped working all together. Luckily they were able to fix the aircon. The matrass in the main room was sagged. My mom already had pain in her back and it didnt get any better sleeping on that matress. We went to another resort for 3 days and here the matress was good and my mom didnt have that much pain in her back anymore, until we returned to Paradise Beach Resort, where it started all over again. Since I cannot eat meat, garlic or union we checked out the a la carte restaurant before we arrived, but unfortunately this restaurant was closed (without notifying us beforehand), only the snacks could be ordered. This made it very difficult for me to eat something nice on holiday. At a certain point the entire coconut bar was closed, which meant I did not have any food at all. We had to contact more than 3 people from the resort in order to get some food, each time telling us its not possible. Eventually the chef of the restaurant did make the samosa for me, but it took us more than an hour to even get it arranged. Additionally, the walking buffet was not clean at all, as the first day the yoghurt was sour but the second day it was not, indicating to me it was kept outside the fridge for way too long. There was also some blue/white stuff on the cheese, and the guests in the resort are touching the food with their bare hands and tasting the souces from the spoon and putting it back in. The resort didnt pay attention to all of this and just let it happen. My mom still has stomach ache from eating the buffet. The bathroom has a horrible sewage smell, as the sewage smell comes up through the toilet. This is also something we havent experienced in the other resort we stayed in or in the lodges of the safari. So again something specific to paradise beach resort. The pillow outside had been pooped on by birds, and instead of cleaning it, they just turn it around. Not acceptable and really disgusting! Last but not least, one of the last days we went to the butterfly centre, and I had left my sigare

The people and staff was very frendly and a serviceable. For a food I can give a 10 for an efford, but. Some say that there was a same food every day, but that was not actually true, it just taste a same. The island is a famous of a spices, but they don´t use them so much. A menu was rotating that every day of the week was a different and extras from a live coocing, pizzas, burgers, pastas. So there is a place to go for a Gordon Ransey to put a kitchen in order :-) A brekfast was a good and deserts exellent, A fresh fruit allways available and so on.

I have a good time in this hotel .... Thank you Mohamed for your attention hope see you next time ...thank you animation team and friends in the bar and restaurant .but I am very happy to meet Mohamed from guest relation you are the best person in the hotel.....

This is Africa so you need to accept intermittent WiFi, power outages and slower service at times! However the staff make this resort, very friendly and helpful. The food on the buffet is sometimes cold and the toaster machine appears some days and not others, but overall food quality is varied and good. Great setting on the beach, chill out on the jetty bar, would highly recommend this resort. Also visited the village and school, really interesting, great insight into the simple life that goes on outside the resort gates.