Val-d＇Oise Hotels with Gym

Nice and stylish hotel but unfortunately beauty is not everything. Several disadvantages: the noise of planes, the music when you are on the 1st floor, 2 single beds pushed together as a double bed with 2 separate blankets, the cleaning leaves something to be desired ... and finally deposit of 50 euros not mentioned

The room is clean, although not very spacious. It is quiet at night, and I barely heard any airplane noise. The hotel is also close to one of the shuttle stops, just a 5-minute walk away. Two welcome drinks are included, making it a nice choice for a short stay.

This hotel was a near to the airport. And the public transportation in to the city from the hotel was very convenient just one bus and a train for about 15 euros. I absolutely loved the breakfast it was fresh and there were a variety of options. Including eggs, meats, cheese, and fresh fruit. We enjoyed a delicious espresso martini made by the stuff in the afternoon. Overall the stay was pleasant and relaxing.

I booked via Chase Travel portal. After checking in close to 8pm I had to change rooms multiple times. The first room had mold near the window and an inoperable phone. The second room had dust bunnies and mold in the bathroom. After pointing out that the front-desk staff asked me multiple times if I was staying in the room alone, and the first two rooms were right next to the emergency stairs, the third room was away from the emergency exit but had a broken lock, mold in the bathroom, and staples holding down the wallpaper. The photos provided on the Chase Travel portal did not accurately portray the rooms I was placed in. After being on the phone with Chase Travel customer service for 1.5 hours to address the issue, send photos, request a full refund, and secure a different hotel near the airport, I was in line to checkout before midnight; I did not stay overnight due to the conditions of the rooms and broken lock. It took ~20 business days and daily phone calls with Chase Travel to receive a 100% refund. Chase Travel's vendor, Hotelbeds, followed up with the hotel's manager on multiple occasions to request a 100% refund: 9/30/23, 10/1/23, 10/2/23, 10/4/23, 10/5/23, 10/6/23, 10/8/23, 10/16/23, and 10/17/23. Chase Travel claims they (or Hotelbeds) called the hotel but often called after the hotel manager left for the day. The hotel manager responded on 10/2/23 to offer a free night for a future stay, on 10/10/23 to offer a 20% refund, and lastly on 10/18/23 to refuse the 100% refund. I declined both offers. Due to the hotel management's refusal, Chase Travel reimbursed me for the reservation. I encourage you to avoid this location if you can; but if you can't, may you have a better experience than I did.

We stayed overnight before a flight. The hotel has a very nice, somewhat dramatic lobby- restaurant-bar area on the ground floor. The front desk staff was helpful and courteous. Our assigned room had a very strong smell of tobacco, and when we asked to be changed, they quickly sent up keys to move us to another room. We did not eat anything because our stay was brief, but the bartender was very courteous and made good drinks. The room was very clean, but a bit outdated, and could use a refresh.

The hotel has a large parking lot, the room has a sofa with a bed that is down, but the location is partial, but close to the station

This hotel was perfectly located as I was working at River Quest nearby. The hotel is brand new and smells of a new building. Check-in was swift and the room was very comfortable. WiFi worked well. The hotel is located at the end of the T2 tram line which makes it easy to get to from La Defense. It would have been nice if the room had a kettle. The breakfast was fine but a bit of a scramble. Tables were not being cleared promptly and things such as scrambled egg and bacon kept running out without being topped up.

Please carefully consider staying here as they falsely advertise it has A/C when it doesn’t and the staff are the rudest I have ever experienced. Also the rooms are dated and housekeeping cannot even be bothered to replace the wall fixed shampoo and showergel in the shower so leaving you with none whilst trying to shower. Had to make our own beds as well as housekeeping had just put sheets on the bed and no duvets. A member of staff then turned up 30 mins after making them aware and pointed at a cupboard but didn’t make the beds. They state the comfort of the bed is the next level well they are the hardest most uncomfortable beds I’ve slept on. The lifts are also the slowest and due to them being very small too we had to wait 10 mins before getting down to reception in the morning. Within the company I work we book approx near to a thousand rooms with the Accor group every year but this is the worst I’ve experienced. Bearing in mind they advertise themselves as a four star they should learn from Premier Inn to understand about comfort and customer service. And they are only 3*! Also I am aware the hotel is in France but one of the members of staff didn’t understand any English and this is an airport hotel. You would expect some basic knowledge. The outside of the hotel is also the most awful looking with rubbish on bins and no appeal. As a solo female traveller I would feel so uncomfortable as there are lots of people wondering around outside too.

I did not spent time in this hotel for a while due to business constraint and i have been very nicely surprised but their new rooms...excellent surprise...with modern touch and many nice touch of attention. Team very kind and supportive in any request as always... The new shuttle system to airport is much better...although participation is at 5euro, you have a dedicated min-bus driving you directly to your terminal...much faster and convenient then previous one making the tour of many hotels to collect passengers prior to reach airport.

It’s good location nearby CDG airport. It has free shuttle train to all the terminal with 3 minute walking distance from hotel. It a express hotel, so surrounding don’t have any convenient shop but you can take a train to terminal 1 in CDG airport to shop what you need. The breakfast is so so.