GGuest UserHotel itself is a great place for a night, however despite informing the hotel twice via email and on original booking form, i was given a first floor room, despite requesting a ground floor as i was travelling with my 84 year old mother, who has difficulty in negotiating stairs and no elevator was available, so despite the hotel being great, i won’t be staying there again as it’s unreliable to honour requests, very disappointing.
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