Van Horn Hotels with Pools

Arrived from a long, hot, 6 hour drive from San Antonio. We had reserved a king suite. Upon check -in we were told the elevator was out of order and we would have to use the stairs. There are 3 of us, one with a disability and one over 70 years old. Climbing stairs was not an option, let alone lugging all of our belongings with us. We were able to get a room on the first floor, but there are no suites on the first floor. You are unable to access the ice machine freely, and factoring in the current heat is insane. I requested a discount for the smaller room and the front desk did t k ow how to make that happen and she was unable to get ahold of anyone to authorize the discount or credit. I do have to compliment the young woman working the front desk. She was very pleasant and did her best to make things work for us. She deserves to be noticed for that, but we still would like to be compensated for the smaller room. It would be nice that when you make a reservation you are notified of the broken elevator, lack of access to the ice machine, and any other issues. I have been unable to find contact information for the GM from my quick search before we get some sleep. We would truly appreciate to be contacted and compensated. Thank uou.

Check in was smooth since a new person learning. Then lead lady took a phone call helping someone get cheap hotels rate. Anyway she or he did not acknowledge us as Elite or tell us about our points! When we got to room the fire alarm was on the floor so took it to office. She got maintenance and when they came no new alarm because Monday they are having all new put in. Even if they put it up it wouldn’t work!! She helped with address to Cattlemen Restaurant but they don’t have good reviews. We went to Hotel El Capitan instead. Nice place Good food! The Quality Inn next to I-10. They need better windows & thick door to help with truck noise! Could clean corners better!! Love new up light mirror!

Motel 6 Van Horn is located just minutes from Culberson County Airport near a variety of dining and entertainment. This Motel 6 offers a business center and free WiFi throughout the building.

We will definitely stay at this hotel again if we are passing through again! Everything was clean in the room, in the lobby, in the hallways, and the exterior. The room had everything we needed and was in great condition. Really good shower, good, blackout curtains, had a mini fridge, and an AC that can be adjusted. Even had a good TV! There are plugs and USB charging ports right on the wall on each side of the bed that are so convenient. It was quiet, as well. The front desk staff was always helpful and courteous and happy to be at work. They had a good breakfast selection, but not gluten-free and vegan options besides oatmeal. But otherwise they had a great selection! They have a free grab bag to-go that had water and apple and other snacks in it.

Knights Inn - Van Horn property is conveniently located off I-10. All rooms are ground floor and you can park in front of your room. We offer Free Continental Breakfast- Free in Room Internet Access- Seasonal Pool and Spa- Guest Laundry- Extra Large Family Rooms and Micro-Fridges in all rooms.